Makati Palace Hotel

Ease of check in and out. Friendly staff. Excellent black out curtains, choice of pillows. Comfortable bed

Unfortunately even on the 8th floor we could hear the bass music from what I can only gather to be coming from the bars at street level. This didn't stop until well after 04.00 hrs. I addressed this issue with the reception to inform them only. I have and will continue to stay at this hotel on my next visit and will ensure to request a quiet room as far from the ground floor as possible. One bath towel each could benefit from the addition of a hand / smaller towel each. On the initial posting for the room it mentioned " free airport pick up " I sent a message to the hotel regarding this as when I finished the booking the offer had disappeared. I am still waiting for the reply.

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Friendly staff and the location

Sometimes I was confused about when house keeping was coming

You can see that the hotel USED to be 5 stars hotel but it is about 2/3 stars now with the size of 5 stars. The staff is amazing... Really great. Trying to help as much as they can. Huge Huge staff and so friendly.. Really good! Nice rooms, Although the are old (shower looks old and AC is old type) very comfortable bed and i have a nice table and chairs and wardrobe... Was good and clean. Close to PRA (7 minutes walk) and to Nice Makati. There is one of the coolest restaurants i even need in just across the street called filling station, so beautiful, it looks like a 50 American diner but with so many rooms and so many items... it is a must to visit and the food for my taste was really good.. I ate there few time... very cool place! The room was very nice and comfortable, The Area is loud, and i was in the 7th floor (I think there are 20 something floors) maybe if i was in a higher floor it would have beed quieter but in the 7th floor you can hear the street.

Again, You can see that the hotel USED to be 5 stars hotel but it is about 2/3 stars now with the size of 5 stars. As i told my Mother over the phone, "It is not for you, but for me it is OK" Used to have restaurant but it is closed. Swimming pool is open until 7 but there are no lights so to need to call someone to open the lights for you, They have a "GYM" But it is all broken so i wouldn't publish it as a Gym!!! Ceilings dropping water and the carpets as soaked. It looks like the place is braking down and they just don't have the funds to fix it (Will cost millions to fix it.. it is huge) It is located where all the "Night life" is and that didn't work for me, I didn't look for Night life and people that wanted to sell me Viagra and Girls of all kind asking if i "Want Massage" and more suggestions, If i knew that i wouldn't go there. But it is really not their fault, I'm guessing that the prostitutes came after the hotel and maybe that is the reason for why it look like that. One thing i didn't like about the room, AC does not have remote!!! Again, It looks like an old hotel that the owner don't have the money to fix so this is one of those things.