Los Arrecifes

It was our Honeymoon trip and we were upgraded to the best room with the ocean view, it really made our honeymoon special, we received a bottle of nice champagne as well and the room was nicely decorated, it was such a nice touch

The staff is the best. Gabriel welcomed us, helped with the luggage and provided with all information we needed about the area and best lagunes to go to swim. Carlos was the best in the kitchen, he brought us extra pancakes and Nutella as I told him I loved it so much. Every morning, while serving food - he teach us Spanish - he was telling us the names of the food in Spanish and we repeated.

This was our second time staying at Los Arrecifes Tulum, and once again we had an amazing experience. What makes this hotel so special is the warm, family-owned atmosphere — you genuinely feel welcomed and looked after rather than just being another guest. The beachfront location is beautiful, the hotel is peaceful and relaxing, and everything feels very personal and authentic. The rooms were clean and comfortable, and the staff were always friendly and helpful. There’s a reason we decided to come back for a second time, and we would definitely return again.

We genuinely can’t think of anything we didn’t like. It was our second stay here, and once again we had a wonderful experience from beginning to end.

The location is beautiful, by the beach and located amongst all the bars and restaurants which is lovely. We had a lovely welcome and drink which was a nice. The team are brilliant

It was low season and sargassum season, so I feel that it was overpriced for the room given our experiences in the other places in Yucatan that we stayed. The room felt reasonably basic for the price but this may reflect prices in Tulum itself

Room and the staff

Ambience. Beach beds had no shades. Choice of food was less