Ruby Lotti Hotel Hamburg by IHG

Good room, and comfy bed. Good location a few mins walk from city center. Check-in went smooth.

Nothing to complain about really.

Lokalizacja

Brak parkingu, za mały pokój, niewygodne łóżko

Great location, safe, on a canal. Very comfortable bed and pillows, very clean.

Didn’t have a coffee maker or kettle in the room

Location.

Breakfast was unfortunately not good. Looked great but the taste was not good. Soft boiled eggs were very hard (and this at 8am…) 24€/person not worth. Cleaning staff didn’t clean our room for two straight days. When complaining the reception told us something about small letters when booking that I must have over read, very weird and unfair way to treat customers. Basically not taking any accountability. 600€ for 3 days, you would expect cleaning no? Beds too hard in my opinion. The cosy rooms setup is very weird! The toilet is in the shower and the sink is outside the bathroom in the room. Incredibly weird and wrongly designed. Not particularly smart…