SureStay Hotel by Best Western Phoenix Airport
About this hotel
Featuring a free 24-hour shuttle to Phoenix Sky Harbor International Airport, just 4 miles away, this motel offers rooms with free WiFi. Phoenix city centre is 5 minutes' drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Phoenix, AZ
Hotel in Phoenix, AZ
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
$$$$
Reviews
3.6/5.0
Good(4,849 Reviews)
100% verified reviews4.0
Room was clean.
Had to wait a long time at check-in. There should've been two people working the desk. Location felt very sketchy. Noted utility trailers and storage unit in parking lot
3.0
Bed was comfy and it was clean.
This is advertised as a Hotel. This is a MOTEL!! I was so mad when I got there. BAD part of town and seriously scary to stay in a motel. I did not feel safe!
7.0
proche aéroport, propre. Personnel agréable. Petit déjeuner satisfaisant
Pas de bagagerie et aucune négociation possible
1.0
La mattina alle 6 hanno iniziato dei lavori di ristrutturazione dell’edificio con martelli e scalpelli. Abbiamo contattato la reception chiedendo cosa stesse succedendo, ci veniva risposto che avrebbero controllato ma non è cambiato nulla. Allora siamo andati di persona e la ragazza alla reception ci ha risposto che avevamo pagato un prezzo basso proprio perché erano previsti dei lavori (cosa che non era stata scritta da nessuna parte) rientravamo in camera allibiti. Al momento di andarcene, non riuscivamo ad uscire perché c’era un telo dei lavori ad ostruire il passaggio. Un incubo.
6.0
Der Flughafenshuttle war ideal, um meinen 6h Flug zu erreichen.
Mein Zimmer lag im 1. Stock und ich habe keine andere Möglichkeit gefunden, als meinen schweren Koffer die Treppen hinaufzuschleppen - eine Rampe wäre praktischer gewesen.
8.0
Good location, good room size
Pillows aren’t very comfy and the breakfast choices can be better.
7.0
Confort des literies
Nous aurions aimé un petit déjeuner plus continental à base de jambon, œufs, fromage.
Et les climatiseurs sont ULTRA BRUYANTS !!!!!
8.0
Frühstück sehr gut als Starter in Tag, Flughafen Shuttle perfekt und problemlos
6.0
Not expensive
Rooms need to be revemp, very hold, doesn’t smell good
4.0
The pool was good but the pool light was broken. Good location an easy to go to the store.
The floor was really dirty. We mopped the floors ourselves, made our feet black at the bottom. Wasn’t given the WiFi password an wasn’t greeted too well. An bed wasn’t too comfortable.
7.0
N/A
Price was too high for facility.
9.0
Very clean and well kept for the price. Airport shuttle was very convenient.
The location was only ok. A bit inconvenient to use public transportation from here but it is doable.
2.0
Staff were helpful
Proximity to Airport
This is not a hotel. This is an old style motel.
6.0
The breakfast was mediocre it pretty much Consisted of cereal and yogurt.
I booked one of their jacuzzi Tub rooms. And the tub did not work! And neither did the remote for the TV. I had to do everything by hand with the button on the TV.
5.0
The place is near to the airport, this is ok. Breakfast was acceptable.
Room had a lot of light during the night, it was very noisy (especially for the refrigetor making a lot of buzzing at random moments during the night), The bathroom was really dirty.
9.0
員工服務態度非常好，會詢問你是否有需要乘搭機場接駁巴士，問問題都有善回應。房間設施比我想像中還要好和乾淨。
水壓有點低，風筒一般
4.0
It was clean
The reason for stay was our flight got canceled. We needed a room for 5 hours. The receptionist was very cold. Unfriendly and seem to not care that it was midnight and we were exhausted. And other people were waiting to check in. Very slow
8.0
Decent hotel
Everything was good
9.0
Proche de l’aéroport, navette et petit déjeuner et personnel agréable
Loin du centre mais proche de l’aéroport, ont ne peut pas tout avoir
1.0
El personal se portó discriminante conmigo, el nombre de la persona es Tony y me pidió una licencia o un documento para comprobar que tenía hogar en Mexico y no era persona sin hogar, en la reservación no decía que era necesario algo más que el pasaporte lo cual me hizo sentir discriminado, cuando le mostré mi boleto de avión fue cuando me dejo hacer check in. La peor experiencia que he tenido al ingresar a un hotel en mi vida.
10.0
Quiet
N/a
8.0
The lobby made me think I was checking into a crime scene, but the rooms were very nice, well appointed, clean. Bed was comfortable--which is all we really cared about. The shuttle was on time and took us to the airport without any drama.
They could put a little more effort into making their lobby inviting. We initially thought we made a mistake by staying there, but it was fine in the end.
2.0
large room close to airport
& shuttle service
unsafe in dangerous area & no restaurant for meals only breakfast. no restaurants nearby. not a safe area.
cockroach’s on table. no water for drinking. screams outside.
9.0
Location and room was very clean
NA
2.0
Walls were too thin.. could hear every loud noise ,banging, yelling, coughing. So this made my dog bark a couple of times cuz it startled him. So I got a call about a complaint...I never complained about nothing being done about all the noise... but whatever. Won't be back
8.0
Convenient and good value
Clean
9.0
Good outlets for charging
Lots of lights
Good basin at sink.
Good TV
Recommend
Well A/C unit noisey, but can tolerate. Mattress is soft, small chair little lumpy.
6.0
I liked that it provided a shuttle service to the airport and that there were rooms that had a huge tub.
1.0
Terrible experience
Treated terrible, staff very unprofessional, we were not able to check in, let alone the fact that when we called there was nobody available because it was after hrs... When we did reach someone they were very rude.
At the end of it all, they kept our money and wouldn't reimburse us...
10.0
Very Quiet and great room
Nothing. It was great stay
10.0
late arrival was no problem. provided shuttle service. nutritious breakfast.
car alarms going off at 4 AM.
FAQs
How much does this hotel cost compared to others in Phoenix?
The average price for a rental in Phoenix is $169 per night. This rental is $110 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Phoenix Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Phoenix Airport. Enjoy the water!
Is SureStay Hotel by Best Western Phoenix Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SureStay Hotel by Best Western Phoenix Airport?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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