It was clean,one bed was really uncomfortable,good bathroom,water pressure was spotty,needed a table and chairs in room for sitting,elevator filthy,tile around pool had dirty grout,pool was nice,some of the young adults were running down the slide,pool was clean,plenty of parking,It was somewhat overpriced but overall it was pretty good and I will stay there again.

A little more attention to common areas,a table with chairs in room,attention to water pressure.

It was dirtiest missing furniture electricity went out in our room indoor pool had no heat grounds around property was dirty the room was unclean so unhappy

Worst stay at a hotel I've ever had and the cost was almost $400 for two nights for the disgusting stay.

Me gustó todo del alojamiento. Desde su personal súper amable hasta las instalaciones limpias y siguiendo con todo lo que dice al reservar. Queda en una muy buena ubicación y es bueno tanto para adultos como para niños.

The room was nice, clean and the beds were very comfortable.

Hotel is a little outdated and could use some touch ups and repairs. The indoor pool said heated but it was ice cold.

Location was cool. Right on the strip in Pigeon Forge

The room wasn’t very clean. Our neighbor was smoking in their room and when telling staff, they had nothing to say about it and did nothing about it. Our entire room smelled like cigarettes and pot. We had our 5 year old and 1 year old with us. We weren’t expecting much but not even a switch of rooms. There were roaches in the room.

The location was convenient.

The room where the indoor pool was located was cold. There were questions and answers regarding a hot tub, the answers said it was by the indoor pool. The hot tub that has been located by the indoor pool has been filled in, but there was no mention of that. There were only about 10 chairs total in the pool area and no place else to put your stuff. There was no place to sit in the rooms. No table, chairs, a suitcase stool, or even a dresser to put your stuff in. You had to sit everything on the floor! Not clean at all. We had two rooms and one of the AC units was moldy. my grandkids had an asthma attack due to the mold in the room. I reported it to the front desk, and nothing was done. they didn’t even offer to change rooms. There was not enough parking for the amount of rooms. They don’t have parking tags so anyone could park in their parking lot. They do keep a record of your license plate number and your description of your vehicle, but they don’t use it to make sure that people are not parked there that aren’t staying there.

There was a mild smell in the room i think it was the carpet. Also housekeeping enter room w/o notifying me about clean towels i didn’t like that.

Better lighting in the pool area at the top of the stairs. Also my family members suite had bugs! Both cockroaches and she was bitten when she sat in the recliner of rm#400😱

The location was nice

There was about 2 inches of dust in the bathroom. The room smelled like wet dog. The rooms definitely could have had a more thorough cleaning. The pool room was so foggy it was hard to see. All they needed to do was turn the heat up a little more. The indoor pool was much colder than expected since it is winter and freezing outside.