Beautiful and spacious room, very comfortable bed. I chose breakfast and really enjoyed it, delicious and varied selection. The staff are wonderful especially Veronica the manager who made sure I was happy with their services. Would absolutely return!

Quiet, peaceful yet in the center of transportation. Top shelf staff.

We weren't sure what to expect from this hotel but can honestly say it far exceeded our expectations. Our room was huge and absolutely spotlessly clean. The bathroom was super modern and the bed was really comfy. We had a view over the square but didnt hear a thing due to the soundproofing. Definitely one of the best hotels we stayed in during our entire holiday in Spain.

Nothing

Excellent location, very friendly and helpful staff, beautifully presented and very clean.

Very clean, comfortable, elegant. Central location accessible by public transport. Breakfast was nice. Staff friendly and efficient. Safe entrance locked with room card.

Is this a "boutique" hotel? I guess it depends on your definition of the term. This is a fairly modern house on a plaza at the entrance to the old city, near the Burger King/McDonald's/Starbucks trio, in fact it is above BK. Furnished with expensive yet bland style and operated by employees. You could probably get a more "authentic" experience at this price level. Front-facing rooms can get a little noisy due to hordes of tourists flooding the plaza during daytime. Evening and night were nice and quiet though. Rooms need a little touch beyond the expensive designer, e.g. it would have been nice to have another place except the floor to put your soap bottles inside the lavish shower.

What an awesome place! Right in the middle of everything. A beautiful room, totally awesome staff that can't do enough for you Thank you, Veronica!

Lovely welcome and great location. Liked our room overlooking the square. Didn’t take breakfast as so many great places nearby.

Would have liked a kettle in the room

Excellent staff.

Noisy

This is an absolutely wonderful hotel, in a fabulous location. Breakfast was great. The staff were terrific and went out of their way to make our stay great - especially Eva, who assisted with luggage, found us an amazing restaurant, and organized our tour. She made our trip delightful.

Absolutely nothing.

the balcony and rooftop

smell of canalização

beautiful premises and very friendly and helpful staff. The location and views are unbeatable

breakfast coukd be better

very friendly and helpful staff, very clean hotel

Lovely room in a modern but old-styled hotel on Plaza Zocodover. The staff was very helpful. The shower and bathroom was quite nice, the location was great. The breakfast was good as well.

The pillow wasn't super comfortable, but it wasn't too bad. No other issues.

we loved the design and the location. The rooms were very comfortable and big, the bed was very comfortable and the bathroom had the best shower. The staff were ever so helpful with excursions and places to eat. would definitely recommend to family/friends.

It didn’t have a bar and the outside didn’t have a seating area.

Very good location in the main square. Very helpful staff, booked us an excellent restaurant for Sunday lunch and a taxi to the station. An excellent choice for the main sites. Very good breakfast, served to the table. A real gem for a gem city of European and Spanish culture.

Nothing

Clean comfortable room. Very competent, efficient and pleasant staff. The best orange juice we've had at breakfast in Spain.

The flight of stairs up to reception on the first floor might be a problem with someone with mobility problems or heavy suitcases. Bedroom temperature on arrival was rather cold. Car park was close but it was complicated to get the hotel discount.

location was great. staff were very friendly and modern room

nothing

staff very accommodating. beautiful bathroom and building

nothing

This hotel was fantastic in all regards. Staff went above and beyond from loaning umbrellas, suggesting helpful places to see and places to eat, and even making enquirers for my next hotel. Very lovely and also relaxed. Breakfast was perfect. Couldn’t eat everything so took fruits for snacks later. Room was beautiful with a lovely view of the square and Christmas lights in December. Bus to the train station leaves from the square. Two supermarkets very close. Lots of restaurants and shops. I really recommend this place!

All perfect 🤩

I was traveling with my partner to celebrate our anniversary, the stay was so beautiful, this city is super underrated and the whole staff and the facilities were amazing to us. the room view was amazing, the food quality was very good, as well they allowed us to leave our luggage till night after checking out.

The only con could be maybe that the breakfast was served by the hotel, so the options were a bit limited yet the quality of the food was really good.

Clean, comfortable hotel with friendly, helpful staff. Nice room with view over main square. Excellent breakfast! Great location in the center of things. Short taxi ride from the main train station.