Tom was great!

the location

everything else. The beach location is no where near the same quality as the resort - which is not reflected in the price. for $600/night the hotel should at least have security, preventing 12 boys from sharing one room over 3 days with an open door, strobe lights, music that’s blasting until 2am and leaving their dirty bongs, pipes, weed and beer cans at our door. so easy for a pet or child to ingest. Also just disgusting. Additionally, the front desk was never staffed and it was impossible to get towels. And the AC does not work. it was 80 degrees in the room according to the thermostat.

No breakfast. Not on resort location. That’s a mile away. Shades for windows do not keep out streetlights.

For the price, I felt like this hotel was bare bones and old and nothing special.

The bed and the overall set up looked cheap

grounds but unfortunately there was a wedding and everywhere was extremely crowded.

I reserved Solè east by the beach, which booking address said 107 Emerson, which is across the ocean beach, and it looked more spacious, the resort was not my choice to begin , extremely small, thin paper walls (as I checked those reviews)and there was a wedding taking over and extremely crowded. Not the rooms with green doors as pictured here. I wanted to be steps from the beach in the village. If you do not have the room pictured then you need to mention this before we even drive all the way to Montauk! Extremely unprofessional and sketchy.

Checked in and they informed me pet fee is $300 + $25 tax. Can you imagine paying tax on a pet fee on top of paying tax for the room fee? I have stayed at plenty of pet friendly hotels but this was absolutely ridiculous. When we got into the room it smelt like wet dog, it was disgusting!! The room had carpet that probably wasn’t cleaned ever. The carpet was clawed by a previous animal and they placed a rug square on top of it to cover it. If you are going to charge that amount for a pet fee the room should be super clean and not smell at all. They moved us to a double bedroom which smelt better but we had requested king bedroom. This whole thing was an inconvenience to move. I put in a complaint for management to call me twice. The first time we called the resort and the second time we went there after checkout. We were told we would get a call back in a hour which we didn’t. I would not recommend staying there at all. There are so many other pet friendly hotels that are much cleaner in the area.

Was nice.

The grounds are beautiful! They clean the rooms daily.

The property is clean and everyone is super friendly! Also it is right near the beach!

A bigger parking lot would be ideal

The bed was super comfy!

Tv was super small. With the amount of money they charge the TV should be bigger than a computer monitor.

No one was in the office to check me in. My money was essentially stolen.

Great little hotel right near the beach and near the middle of town. Easy access to everything and the staff was awesome.

I loved the location

The beds were stiff and the water in the room was burning hot. Regardless of how cold we made it.

Great location! Simple room, comfortable bed. It was great for what we needed it for ... to sleep.

Our TV was missing the cable. Our room had no table.