Please avoid booking here at all cost UNLESS you're budgeted and would want to just spend a night in the Hamptons. They're short in staff. The room needs to be remodeled. They made us check in past 4pm because our room wasn't done yet. When we finally checked in, the housekeeper yelled out and said we need to pick up our towels at the front desk! Our room smelled like pine sol cleaner, it was so strong we had allergic reaction and our beds were so UNCOMFORTABLE! There were sand on the floor throughout the rooms, the bathroom bath tub was stained...oh it was just awful! I had no choice but to stay there for 1 night, and that 1 night was as awful as I can remember.

Please remodel the units and get new comfortable beds.

We love the Soundview. This time however, we barely had our room cleaned , not by our choice. We had only one change of linens (bath towels) and ended ho trying to air dry them most of the time which is hard to do with the humidity and fog.

Room was clean. The view was beautiful. Receptionist was attentive to any needs that came up.

Family above us was loud, bouncing a ball and singing Happy Birthday at 10:30pm

Clean, friendly. Would definitely go again

Bad WiFi

Nice sized room with lovely ocean view

They had a large sand deck but there was no access to beach

Staff were kind. Manager, Rich quick to reply. Water view is beautiful!

The location is nice, by the water and near a cycle rental and a bunch of restaurants, the staff were helpful (let us store our bags there after check out so we could go explore), the bed was very clean and comfy, the studio was by the water with a nice balcony just as we expected. Overall it was a nice short stay.

The walls were indeed very thin, we could hear everyone around us. The shower was tricky but worked okay.

Location View

Staff not present Didn’t have enough blankets and could not get any until after the night. Terrible customer service