Overall it was comfortable

In the room we got, the bathroom door was broken (it didn't close completely), and the water tank for the toilet was not working properly. You should consider the length of stay, i.e. I booked 4 days, but the management I did got results earlier, you should consider for example these points. i.e. I booked 4 days, I only stayed 3 days, This may be a little more flexible.

It is a great place to be and staff are brilliant

Nothing.

This property was overbooked and my room was attributed to another customer. I had to spend 3 nights in a small single room. First night without functioning bulb/light. This is a terrible experience! The air conditioners are not convenient, very noisy. Improvement is needed!

The location is brilliant!

A/C available, bathroom door closes super tight (helps against cocroaches), comfortable bed

There is a reason why the bathroom door is closing super tight: Cocroaches in the bathroom, though the sink etc have been sealed, they still come from under the shower. No spray against them is available.

the room was clean

the breakfast

Upon arrival the staff was extremely friendly. They always went the extra mile assisting in anyway they could. Lydia even paid for my cab as I didn't have local currency at some point during my stay. On one occasion the kitchen staff waited for me to return from a meeting so that I could get my dinner still warm and fresh. Lydia and Mike charged my devices for me in the hotel laundry, helping me avert a crisis due to the fact that I forgot to bring a local plug adapter. The only plug suited to my devices was in the hotel laundry. Each morning They both called the local cab service for me. Speaking to the drivers upon arrival to ensure that they fully understood the trip requirements.

I think due to the weather and surroundings I did spot two cockroaches. The facility itself is otherwise very clean and well kept.

Enjoyed my stay

Non