Very friendly staff!

La ubicación es perfecta muy cerca del centro

El agua de la regadera no salía bien pero le movimos un poco el cabezal y sin problemas

A localização do hotel era bastante boa, tanto perto da lagoa quanto do centro. A estrutura do hotel era bem simples, o suficiente para descansar a noite após os passeios durante o dia. Tinha frigobar e microondas, o que foi bastante útil já que não tinha café da manhã.

Emplacement pas si mauvais, a proximité du centre

A éviter !! L'accueil est particulièrement froid, pas de sourire, on vous fais attendre sans raison apparente.... vous avez plus l'air de gêner qu'autre chose. Pour un paiement par carte, il faut s'armer de patience, les gérants ne maitrisant pas la technologie vous répètent que votre carte ne fonctionne pas.... Enfin les chambres.... bruyantes (TV des gérants a fond le soir), sales et mal entretenues.... Literie très bruyante, très inconfortable et douteuse quand a l'hygiène ! pour parfaire le tout, seule et unique fois ou nous avons été piqué par des insectes sur l'ensemble de notre séjour au Mexique. Bref, fuyez, il y a de biens meilleurs options a Bacalar !

It is very conveniently located, just a 5 or 10 walk from public access to the lake and 15 minutes from the centre of town.

It would of been nice to have access to a kitchen, but this was never offered with the accommodation and so we had no expectations.

This is a great choice in a budget price range. It is quiet & peaceful, has a great location and it is very clean. It is a no-frills place but its value is unbeatable for the price. The staff are honest and kind. They contributed to a very relaxing stay. Conveniently, bikes are available for rent onsite for extreme explorations; otherwise you won't need them as many restaurants, the town center, and waterfront are just a few minute's walk from the hotel. The wifi isn't super reliable, but there several restaurants and cafés nearby for that. The overall feeling of this hotel is very peaceful and clean. For a visit to Bacalar, Casa Ariana was all I needed.

very nice owners, provided us with everything we needed. great, quite family hotel. 10 minutes walk to the centre of Bacalar, and all the great restaurants and night life. The shop with basic staff just round the corner. great place!

The location, the place, the room and the staff, very helpful

WiFi wasn't enough to watch a movie