the friendly bar and the staff at the bar and at the reception desk!

The breakfast service was bad, waiting for clean cups, plates a.s.o. ! Waiting for desk cleaning! Staff not motivated!

It's undeniably in a great location, but that's about as far as it goes

I booked 4 nights here, having missed the fact that Swissotel is part of the very average Accor group - my mistake. I used to travel extensively in the UK for work & learnt to avoid Novotel properties (also part of Accor) - all stuck in a bit of a 70's / 80's time warp & in much need of renovation. This was similar - room small & dated - seriously in need of a refurb. We didn't book breakfast, but were offered it at check-in for 17.50 Euros / person. By the following morning, it was 23.50 Euros / person, simply because we hadn't committed to the check-in offer - a bit of a cheek, when you're paying over 1000 Euros for 4 nights room only. In hindsight, we should have stayed at the Krasnapolsky, on the other side of Dam Square - I stayed there previously, when it was a NH Hotel - expensive, but at least it feels like you're getting something luxurious for your money

De locatie, makkelijk centraal gelegen, maar daar betaal je dan ook de super hoofdprijs voor. Een hotel van dit niveau zou zeker 50% goedkoper moeten zijn.

Het ontbijt, tegen een klagende klant werd gezegd “what you see is what you get”. Ik heb nog nooit zo’n mager ontbijtbuffet gezien, amper beleg, geen boter en de scrambled eggs waren kurkdroog i.p.v. romig.

La ubicación es en la zona más céntrica posible, junto a la plaza Dam y los principales centros de visita. Los precios en Amsterdam están muy caros, por lo que no responde a la relación calidad-precio de otras ciudades.

Posizione perfetta, personale gentile

Camera poco pulita, colazione poco assortita e di scarsa qualità

Centralt läge, nära till det mesta. Stora rum för ett hotell mitt i en storstad. Lätt att hitta parkering. Mycket bra städat, fläckfritt. Sköna sängar.

Personalen kändes lite blasé, inget extra välkomnande. Tog lång tid att checka in och då visade sig ändå bli fel i slutändan. Frukosten var ok, inget extra. Litet utbud av bröd. Sista morgonen var äggröran bränd och baconet stenhårt. Personalen som tog emot i frukostlokalen verkade vara mer utav en vakt, inte välkomnande alls.

Great location Small room but very clean and comfortable

Restaurant next door….terrible

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