Location was perfect for us as so close to train and bus station.

We had booked at Scandic Byparken but when we arrived were told there was no room for us. We had confirmation of our booking. Not happy. They wanted to put us at another Scandic Hotel at the airport but was unacceptable. We were booked on a fjord cruise early the following morning, starting with a bus from the station nearby the Byparken. That's why I'd chosen that hotel. Staff were genuinely apologetic and eventually got us a room at Scandic Ornen. They got us a cup of tea while waiting for the taxi they'd ordered to take us there. Ornen Hotel was good but very modern decore - not to my liking. Location suited us well.

The breakfast was the only good thing about the hotel.

We arrived very late at night and were given a one bedroom room when a Queen room had been booked. When I asked why the following morning they couldn’t explain. We moved to a Queen room but it didn’t have the facilities available that were stated on the website. When I asked for a refund of the difference in price between the two rooms this was refused outright! The room was very small and hot with no air conditioning at all. The bed at least was not too uncomfortable to sleep in.

Breakfast and location

Fantastic and delicious breakfast buffet! Comforble beds.

When we came in the receptionist didnt greet us or even look at us! She was looking down on her tablet and after one minute briefly glanced at us and told us to wait! Not a very warm welcome and a bad first impression! Unfortunately the breakfast already finishes at 09:30 h, so it is only meant for morning people. Would have been nice to not have to set your alarm to make it in time for breakfast during our holiday! No airco in the room and a very noisy street with lots of traffic when you open the windows! It was very hot that day with 28 °C!

The location is perfect. There is a parking lot nearby (Not cheap.....). The room 9is in a good size. Bed are comfortable. The breakfast is excellent. Natalia in the front desk was very helpful in suggesting were to go and what to see and also recommend an excellent restaurant.

The hotel was fully booked so breakfast was quite crowded

An extremely well provided for city hotel. Very helpful staff.

Items were listed on Booking.com that were not provided. For example: tumble dryer.

Enjoyable breakfast, great central location close to public transport and shopping and old town. Comfortable room. I stayed in a single room so it was compact but fine.

The location is perfect, the rooms are a bit small but is not a big problem unless you have big luggages. Brekfast is excelent and varied. I reccomend with no hesitation

A practical and modern room. A great breakfast and very friendly staff. They were very helpful for an early check-in at 11 am already. The location is very convenient in walking distance from the train station, harbour and tourist attractions.

all was fine

good breakfast and location

tea and coffee making facilties in the bedroom

Wonderful breakfasts, delicious waffles, fridge in the room and very comfortable bed. Location in the middle of the city, close to the bus and tram station.

Very tiny room, a bit old furniture, no tea/coffee set in the room but kettle available upon request.

Location and full breakfast.

Not now.

The breakfast was out of this world, REALLY good; the location is good, close to restaurants and the park; the bed was comfy and staff was really nice.

The room didn’t have an extra door lock, which made me worried that someone could get into my room. There was a drink spill mark over the table and the shower doesn’t have a door, so I was somewhat cold while showering and the rest of the bathroom got a little wet.

Very good breakfast

We're a family of 6 traveling together and we requested to get rooms on the same floor so we could have easy access to one another. Our request was granted and this made our stay extra enjoyable. Kudos to the staff who made this happen. The rooms were squeaky clean and the receptionists were super helpful and accommodating. Moreover, breakfast was a solid 10/10. The breakfast staff were lovely as well. What a great experience. Thank you, Scandic Byparken.

Everything was wonderful. We have no complaints.

It is very near to the bus stop from the airport and also from the main bergen train station.

Nothing

They adjusted to our needs - our flight was detoured and instead of reaching Bergen in the late evening we arrived on early morning next day. They kept our reservation, as we asked them to. The room was nice - quite a big single bed, with a space for unpacking, a desk and a clear & nice bathroom.

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Breakfast was very good

Our room

Location. Great breakfast. Lovely room with a fridge. Baggage room for storage till time to leave Bergen

Breakfast fantastic

Couldnt charge my phone etc overnight as the electric was all or nothing Advertised a gym but that is a street away though still better thsn not having it at all

Staff were very nice and accommodating. Included breakfast was the best I have seen in any hotels and I have travelled a lot in US, UK, and around Europe.

The room was quite small but I travelled alone so I didn’t mind it.

The staff were really polite and helpfull. The breakfast was excellent. Our only gripe was the room was not 'refreshed' for the second night we stayed i.e. not cleaned / no fresh towels / bed not made.

great location. excellent breakfasts. clean and well presented.

minor negative is rooms are quite small but bathroom is normal size and newly refurbished

A wide variety of options available at the breakfast all of good quality. Lunch box options of good. I liked the shower which was amazing. Location was great, close to the tram station, restaurants, supermarkets etc

I didn’t like the fact that staff was giving different rates for the same box at different times. In the evening on check in they said 75 NOK and in the morning it was 85 NOK. When I reminded them they agreed to 75NOK. I must, however, say it was even worth 85NOK.. Tea / kettle was not available in the room. WiFi was not impressive.

Excellent location and extraordinary breakfast spread Everything is at walking distance

Excellent location and extraordinary breakfast spread