The dining room was beautiful and the breakfast excellent

i would have liked to have a bath as well as a shower.

This hotel has the most beautiful dining rooms you could ever see, it is world class. The staff everywhere in the hotel is fantastic. Norman and Jack, the two managers of the restaurants their staff was the best part of my 10 days stay. The food was wonderful and the best selection of wine and Champagne anywhere in Norway. The location is in the center of everything. However, the downside was the rooms. This was in the past a 5-star hotel. I had a two-room suite. All I can say is, it was shabby COLD and nothing worth the cost charged. I was so cold the first night I couldn't sleep, "and they were SORRY", but still charged me the full rate. I tried to change hotels, but nothing was available. The next day they brought in 2 electric space heaters that kept blowing the circuit and left the room with any power. It was a pain in the butt to keep turning it on and off. The bedroom had no clock, no instructions on how to use the phone, not enough light to read in bed, no safety handles to get on and out of the bathtub. The furniture was very old and SHABBY. The only reason I would consider staying there again is their staff, they were the best, helpful in every way and showed you they were happy to work there and made you feel they were interested in doing anything they could to make you welcome.

SEE Above

Very clean.

Very little to choose between, and very disappointing that there wasn’t normal food like pancakes, fried egg, chocolate milk etc. Very disappointing

Fascinating period building and absolutely clean and classy Great patron experience especially Isabelle at the front office is a true patron engager Restaurant and Bar is an architectural marvel, truly one of a kind Gourmet food and interesting mixology inspirations and wide array of wines GM Yngve Hansen is one of the finest GMs i have come across in Europe, a true patron focused GM Great service at the restaurant Superb Location The rating in Booking.com for the first time does not show the true picture of this hotel

The breakfast spread can be modified and changed every third day to bring in new experience for folks who stay for 3 or more days

Gorgeous building and room, staff were lovely and helpful

A nice decaf coffee at breakfast would have been nice, but would definitely stay again

clean, art

art

Very good hotel: clean, quiet, excellent location close to Bryggen and Old Bergen, wonderful breakfast, friendly staff. It's worth what yo pay for.

No parking places.

Everything ,i can give this hotel 10 stars 🌟 🤩 ✨

Included breakfast was excellent. We had corner suite with two rooms next to each other. Very nice. Hotel is very well located and close to everything. Great communication. Highly recommend.

Only worthwhile tv we could get in english was BBC. Would have been nice to have one english movie channel available.