Swiss-Belsuites Pounamu Queenstown

The view was incredible. Unbelievable! The apartment had great heating and was modern and very clean. Excellent kitchen equipment. The bed was really comfortable. Loved the coffee machine & pods. The bus stop was very close by which meant getting to town or to the airport was easy.

Fireplace didn't initially work but the staff worked to fix this.

Absolutely amazing the staff were all so welcoming, friendly and most helpful …. We even received a complimentary upgrade for free …. Wow how lucky have never received that before as a bonus 🙏🍀

Nothing

The location was perfect with unreal scenery Staff were very kind and helpful Housekeeping services were excellent Convenient parking

Location okay, once we moved rooms the room was good

Original room was way too small- had to get upgraded. This is not obvious at all from booking.com website booking. Would have liked to know this in advance Once we upgraded the room included an apartment which was great. Shower pressure very bad Could hear everything from bathroom next door (person coughing loudly woke me up and showering with loud bathroom fans) Staff during day came in to make beds, did not add replacement towels, did not turn dish washer on or clean this area. Did not replace coffee pods- had to make it very obvious that we needed this. Also no conditioner in shower.