Sport Club by Isrotel Collection

Lovely hotel with great service, good location, perfect for kids!! Thank you Shir for the lovely attention to our daughter, you and the team did a great job.

Nothing

The food selection is amazing, the pools are good

Everything was perfect

Food, service, pool, jacuzzi, cocktails, events

Window view

The food was easily the best part. The meals constantly had a large variety and there was always plenty and something for everyone. The meals alone made everything worth it. The hotel also has many activities for kids, an open bar with great hot coco and drinks all day.

The front desk needs work. There isn't enough staff there and we always had to wait for each thing we needed. They seemed overworked as well based on their attitude. The beds were uncomfortable, and the mattress came off the frame every time we sat or laid on the bed in any way. The pillows were thin and cheap, they hardly felt like pillows. The staff "set" a Shabbat timer for our room which supposedly turned our lights off at 11 and didn't turn them back on. At 11 nothing happened, and we woke up in the middle of the night with the lights off, but they also did turn back on. It was very confusing and inconvenient. Also, the pool was wonderful and large and the area around it was so lovely, but it was freezing! Completely unheated and cold even when it was warm out. The parking was also very confusing! The parking lot is not labeled for the hotel in any way, and it's an unpaved dirt lot with zero lights at night. We had to use our phones as a flashlight every time we went out to the car.