Very disappointed we booked through booking. com and picked a double room and breakfast and was told we When we arrived that breakfast wasn’t included… £158 for a night in an average room was too expensive then we had to pay nearly £26 for breakfast… The hotel is not welcoming and the seats in the bar area are plastic cheap chairs and couldn’t relax

See above

Very well located with private car park. Clean and comfortable. Long opening times for restaurant and breakfast. Decent buffet style breakfast with food and drink regularly restocked

Dinner menu very limited with basic mass produced items

It’s location is fantastic for the price. You couldn’t be closer to The Docks and centre of Liverpool.

I think for the price and location the hotel couldn’t be faulted.

Clean modern look Rooms were comfortable

Position

Wasn’t clean or comfortable

Clean & tidy. Excellent breakfast

Ligging is perfect, op loopafstand van bezienswaardigheden en openbaar vervoer. Kamers waren schoon, eenvoudig, er kan een raam open voor frisse lucht. Ontbijt is prima, er is een typisch Engels ontbijt, maar ook genoeg indien je de voorkeur geeft aan toast, yoghurt of fruit. Handig is dat ze een koffer opslag hebben voor de laatste dag. Loop je er niet mee te slepen.

Kan niet direct iets bedenken.

Excellent location , very happy with room 128 on 1st floor with lovely view to Albert Dock . Great choice of food for breakfast . Good shower . All staff friendly , welcoming & efficient . Even though food menu showed baked potatoes should be available only later in the day they were happy to do that for us for lunch when asked & it was lovely .

Only bath towel supplied would prefer a hand towel too . A small bedside table on side of bed beside wardrobe would be helpful . Holder on wall in shower cabinet for shower gel ( same one as for shampoo ) would be easier rather than having to bend down to use it .

Breakfast was really good,plenty if choice abd piping hot.staff were very helpful and courteous from giving directions to booking taxis, nothing to much trouble for them, always had a smile. We thoroughly enjoyed our stay

There wasn't anything we did not like

Just the reception area is quite nice.

The cleaners came twice to our door whilst still in, don’t think they have a good system to know who has left what rooms and which need doing. Found it really annoying that they knocked and opened the door twice.

Clean and tidy. Not the biggest but only slept in there.

My only issue was that one night somebody was kicking off in the corridor but no one’s fault really.

The room was small but had everything you would need in it and it did have a kind size bed, the bathroom was a good size and the walk-in shower was very good, the location was great just over from the Albert Dock and about five minutes walk to Liverpool One bus station. The breakfast was very good with a selection for everyone and you could eat as little or as much as you like. The staff kept typing up all the breakfast items and the toaster was good. I definitely would stay there again.

The bathroom was a bit cold although the bedroom was lovely and warm. There wasn’t much I didn’t like about the Ibis.

Air conditioning worked, the room was clean, the shower was warm enough.

N/A

Great location

You can hear the noise in the adjoining rooms

I couldn’t see LFC flags from my bedroom

LFC flags on roof above reception. There are 2 EPL clubs in the city. Either have no football flags or 1 flag for each club.

The location as it was very handy to get to restaurants and other attractions

Can’t really complain about anything excellent value for money and the breakfast was lovely

Breakfast was good and the staff were really friendly and helpful!

A comfy seated area would have been good

Convenient, clean, efficient and polite staff

N/A

LOCATION excellent near to everything. ROOM lovely and clean and fresh towels daily

We didn't stay for breakfast as we found it was cheaper over the road at premier inn

The hotel is centrally located for Liverpool one and Albert docks and there is on site parking an added bonus for the city centre.

The hotel is very clean but starting to look a little bit worn and the room a little bit small.

The hotel is in a great location. The room is perfectly serviceable with a cleverly designed bathroom to maximize the limited space available. The bed was comfortable and the room was quiet.

The breakfast was adequate but you certainly couldn't call it good however for the cost of the hotel it was as to be expected.

Absolutely superb, couldn’t fault anything, great staff, room lovely and clean plus bonus car park at a reasonable price

Nothing

Breakfast was nice. Customer service on front desk was very good. Very friendly staff

Room was very small. Bed was 2 single beds pushed together and very uncomfortable mattresses leading to back pain in the following days. Breakfast was like a Sunday Market everyone fending for themselves over a small table. Although breakfast was nice, bacon was only just cooked and full of fat.

Good location, clean hotel

Very poor quality of beds, completely uncomfortable, twin room beds too close together, curtains let too much light in at the side

Great location Great value for money Great breakfast. Friendly staff Good value parking

Location was close to Albert dock

Hotel was noisy could hear upstairs banging about, talking etc fire alarm went off for short periods on the second night. The room felt dated and dirty.

Globalement très calme, à quelques minutes à pieds du centre ville et des docks. Un ami dormait en plein centre et a été dérangé par le bruit... ce ne fut pas notre cas!

Everything met my expectations (bar one thing) and the breakfasts were really good (bed & breakfast basis so no extra costs).

The bed whilst clean was quite uncomfortable and had a mattress topper instead of a new/replacement mattress. That was the only disappointment.