全てが快適

コストパフォーマンス。円安だから、余計に....

Service is nice. Staff is kind and helpful. The restaurant and bar are fantastic. The open buffet in the mornings is really good.

Top staff, great location

Breakfast room too small and crowdy.

the breakfast was nice. Cleaniness of rooms were ok. Location near shore both good and bad (noise).

Noise from the street. Toilet in the room was very poor to the standard of the room.

good breakfast

1. something(cleaning towel and...) left behind in our bathroom after turndown services 2. found out our wifi extender missing which was plugged in the electrical outlet(hotel staffs checked the manuals of the extender with us) 3. found footprints on the guard rail of our balcony(9th floor), breaking in from the other room and made by the workers from your outsourcing company, without any notice.(submitted the photo)

Great location, standard price, really comfortable bed, relaxing atmosphere

Nothing

I liked almost everything. The quality of our stay was magnificent and it really shows this is a five-star establishment. And at this price (out-of-season, true) - this was really a bargain. Ca 800 EUR per 2 nights with breakfasts in Nice along the English Promenade is a steal! The staff was incredibly helpful and pleasant, the works of art inside the lobby and the interesting installation by the entrance always made our day whenever we strolled through the lobby.

Well, some of the personnel was new (or they claimed to be new), and some of them did not speak English (which is weird, since this is a 5-star hotel in a tourist city, where MOST guests speak English and not French. This posed some troubles for us in certain cases (especially during meals, where most personnel did not speak English at all...). Also, we did not like how breakfasts were organized - putting people making eggs and omelettes right behind the counter with hot dishes resulted in long queues of people waiting to just take their scrambled eggs from the counter, instead having to wait for 10 minutes of more because of all those people who did not want to use the countrers with hot dishes, but were rather waiting for the pleasant cooks to cook them personalized omelettes etc. Coffee was often out, we NEVER had larger plates (we had to ask for them, basically, every single time, because they ran out quickly and then for 10 minutes nobody would bring new ones). If this is how the restaurant works during out-of-season time, I am afraid this must be far worse during April-September season, when the hotel is full of guests (we stayed in February, it was probably 50% booked). This was by far the worst restaurant and breakfast experience that we have EVER had anywhere in the world. A 3* hotel does this better, so I assume that either they were severely understaffed during February or they should redesign their restaurant and optimize it A LOT. Just go to other hotels, see how it looks there and copy, please! Breakfasts themselves were tasty, to be honest, but we ALWAYS ate them cold (even the hot dishes, due to having to wait in long lines). Also, our credit card was double-charged for the whole stay - first, a reservation was made on my credit card, and then - when checking out - another charge was made. The difference was returned only after two weeks! This is not OK - charging EUR 1600 instead of 800 is not ok. Even if they do return it eventually.

Very helpful staff. Lovely room with balcony. Very quiet. I slept well. Great location

Maybe due for some renovation. Dodgy plug coming off the wall in the bathroom. No bidet.