In the city centre and location.

Value for money. The rooms and facility looked not up to the standard. Cleanliness and orderliness also not to the standard of MErcure.

Location was perfect. However for the price, the room was small especially the bathroom. Plus the heater in our room wasn't working but they provided us with a portable heater.

The room was good and spacious, beyond our expectations

The hospitality and language barrier. Most of the cleaning staffs do not speak English. When we asked to send conditioner, they send air-conditioner handy man instead. And some were not warm and a bit grumpy. What I don't like the most is that we were not given iron and iron board in our room. This is the most important facility for any hotel especially Work/Professional traveller. I have travelled to most countries and hotels either big or small, and they will provide iron and iron board. It was a hassle to iron in a secluded place with all our clothes. Very inconvenient!

Everything

Good location. Clean. Lobby smelt divine. Friendly and helpful staff. They provide shampoo/shower gel and hand soap.

The pillows weren't comfortable. Bed wasn't comfy either. Not enough towels. No flexibility for checking out an hour later (They charge 10EUR for each hour after check out which is at 12pm). Small room/bathroom.

Very friendly staff. very clean and excellent location

didn’t have captain Morgan’s in the bar

Clean Good breakfast

Could not open the window for fresh air Noisy because the window was not closed properly by the staff and could not open to close it properly.

goo d location by metro and restaurants

poor breakfast rubber cold eggs cold hot food restaurant food average

bonito, barato, cómodo y céntrico

the front desk personal staff was polite , but no one helped us to find out the truth about an expensive missing / probably stolen object . we had to go to the police for it

the front desk personal staff was polite , but they couldn’t do nothing about a diamond ring that was probably stolen when we were out from the room

Staff very friendly, and professional, clean, comfortable

Nothing