Food, swiming pool, pool, view

No apps on tv like youtube, netflix ect

Great facilities, love the Olympic pool Good breakfast

Limited lunch options if you aren’t all inclusive and there is no where local to eat Staff weren’t very happy

Buen desayuno y variado. La ubicación buena también.

Demasiado grande y complejo.

Einrichtung

Die Tür hat gequietscht, der riesige Lärmpegel um den Pool, keinerlei ruhiges Plätzchen

Das Personal war sehr freundlich und hilfsbereit. Lage im vorderen Hotel am Meer perfekt.

Die Qualität der alkoholischen Getränke im Rahmen des all-inclusive. Angebotes. Man bestellt einen Baileys und bekommt stillschweigend ein minderwertiges Ersatzgetränk. Bier und Wein ist okay

check in at night was done professionally.

Room dirty (with dead cockroaches) and smelly. Soap dispenser lose, window door not closing. Very disappointed. During the stay a very poor customer focus. Guest treated like numbers. At check out they asked me to make a list of all issues, and neither a question or a sign of..."can we do something for you"?

Tout

La verdad todo en general desde las instalaciones a la amabilidad del personal.El buffet del desayuno super completo y gran variedad.

Pues que teníamos terraza vista al mar y al asomarnos veiamos el mar y una refinería eso afeaba las vistas.

Si

Ruidos del personal por la mañana

My room was bigger than I expected. The housekeepers cleaned it and replaced my towels daily. Great view from the balcony. There was a nice variety of food at breakfast. I have decided to join a gym at home after how well things went at the hotel gym. Throughout the week there were many activities set up in the pool area, such as water polo and darts, and live entertainment at night. There were bus stops right outside the hotel, which made travelling easier.

The shower had no door or curtain, so the floor kept being covered in water. The kettle in my room had spots on the inside which looked like mould or limescale, so I didn't use it to be safe.

Very nice place, spacious and cozy. Staff were very friendly and kind. I recommend going for a sea view room, totally worth it.

Maybe its a personal opinion but the quality of the food at breakfast was not what I expected. Loads of industrial bag frozen products and very little fruit choices. Music and other activities at the pool were totally unnecessary.

The amount of pools, the gym and the children’s entertainment/kids club

The tables around the pool never seemed to be clean and often not enough staff at dinner to clear tables and reset in time. The room was clean but dated and didn’t look like the nice rooms shown online

The staff are absolutely amazing. Couldn’t do more for you. The entertainment for the kids (mini disco and Barcy😃)are so excellent. Once we moved to the Royal area as well the accommodation was superb. Good is great and we were only half board.

We started in a non Royal Room, after a jittery start the staff moved us (upgraded us) to the Royal rooms and we had a front line suite which was beautiful! They couldn’t have done more for us (even if the kids missed the bunk beds from the old room!!)

Great facilities, friendly staff and near to the airport.

My room was a bit too hot, even with the air conditioning on. However, after I mentioned this to reception, they brought us two fans so the problem was solved.

Everything was really good. The staff were really nice. Overall enjoyed the stay.

Everything was good.

That there was loads of space for everyone comfortably

Some of the rooms were very run down with no view of anything ! We had major issues with cockroaches and we had to call reception two nights in a row and when asked to be moved they couldn’t facilitate us until the next morning ! Yet moving from block 3 to block 6 there seemed to be a difference in cleanliness and even the room seemed to be newer

Every thing

Room and food

Entertainment lack of chairs

The room and the resort were nice so were the staff.

that I couldn’t make use of the sunbeds because people would claim them from 6am till dinner. I informed the hotel that they need to do something about it, that everyone can have like a 2hr time slot.

I liked very much the hotel venue and facilities. Big territory and good entertainment in the evening. Nice restaurant, for breakfast or dinner. Good beds, nice place to have rest and sleep.

The WiFi was breaking couple of times and I had problem to connect from my computer

Loved the hotel and the facilities - food was great and staff were generally really lovely and helpful!

The breakfast was very good but I stayed here for three nights and the breakfast was the same every day which gave me some aesthetic fatigue, maybe it would have been better to have a few new dishes each day.