Great veiw, Great loccation, Huge Beds, great staff Lovely Food we had an evening meal and breakfast

I wish I knew it was cheaper booking direct with the hotel and that they had parking

Clean bathroom, free breakfast

Stain on linen, uncomfortable chair, cheap desk and chair, couldn’t get TV channels apart from BBC

Breakfast was lovely The location of hotel was perfect. We we right by Gunwharf mall, right by the Warrior warship, stunning views. We walked a few steps and were by fabulous pub. You could walk to the Fish place on the docks and to the pebble beach... ideally located

Didn't give you much toilet paper

L'emplacement, juste en face de la gare routière, de gunwalf, et la possibilité de tout faire à pied. Le personnel est très sympathique et accueillant... le petit déjeuner est copieux, très bon rapport qualité/prix.

Ça grince un peu dans tous les coins, mais cela fait partie du charme de l'hôtel.

The location is excellent. It is close to the railway station, Historic Dockyard, Gunwharf Keys. Regarding the hotel, the staff were friendly and helpful. I must admit the reception looked a bit like the set of Fawlty Towers, but that just added to the charm of the hotel. My single room was well equipped although rather small. The breakfast was also good value with friendly staff.

Not much really.

The sushi menu, decor, staff, breakfast - very quick to arrive. I found the stairs difficult being disabled there are stairs and some without handrails or only on one side. Otherwise a near perfect score, well done and great value for money as well too.

See above

Good location close to amenities, free parking a bonus.

N/a

Location and an excellent breakfast

Breakfast waitress was rather confrontational

Fantastic location reason we would stay again less than 1 minute walk to shops, free parking, comfortable beds

Cheap breakfast ingredients or maybe just not to our taste, bedroom had not been dusted for a long time but clean bedding & bathroom

The historical aspect on the historical dockyard and a perfect location

Nothing. The street aspects in any ‘dock land’ area are usually a bit grubby but the hotel was lovely

Breakfast lovely and staff very friendly

Room 16 is not fit for purpose. Bathroom very good but bedroom very poor view and should only be a single not a double.

Nothing

The money I spent on getting myself and my clothing bed bug free. The staff so unacceptable by hiding the fact that they found a bed bug in my room. Laughing thinking it was funny. To bad it could be a great place

Central to everything

Unable to use restaurant due to private party

great location good food friendly staff

Clean, tidy and good staff both front of house and very much in the dining area. Always had a smile and extremely pleasant & professional. Another good stay.

Asked questions and always had an answer. Very professional in all aspects. Plus may I say worked hard and were very attentive.

Staff very friendly, hotel was clean and comfortable. Location perfect for visiting the Historic Dockyards and old Portsmouth. Trains and other public transport are on the doorstep.

We liked the location.

The air conditioning in the room didn't work, also there were no sockets working in the room so we couldn't charge phones and couldn't have a cup of tea in the morning. for the money we have paid this is simply not acceptable.

location ideal to visit the shipyard!

Food and service very good. Location excellent for connecting to other transportation, bus, trains, ferries all within walking distance. Nice mall within walking distance as well. This is a great stopover place.

Can’t think of anything.

Perfectly located between the historic dockyard and waterfront shops and restaurants. Both within 5 minutes walk.

A bit noisy in street over Saturday night due to taxi rank being outside but this was unavoidable given the location.

Hotel was clean and tidy, the staff were brilliant, food was lovely. They even put a small candle in my Mum's dessert on her Birthday.

Shower floor was extremely slippery, could have done with mugs for coffee reather than cups and saucers.

Great location brilliant staff superb breakfast

The decor was a bit tired and our room didn't get any house keeping service after first night had to ask at reception for more tea and coffee and water bed hadn't been made and tidied.

Great staff Amazing breakfast very clean

Had no ac was quite hot in room

The Hotel is very central for us and it's walking distance to and from the historical sites. Very happy with our short stay and will stay there again.

No comments, can't think of any faults.

Loved the location, staff were very helpful and breakfast was really lovely.

Wifi is a major problem! Staff tried to accommodate us by changing our room but the problem still persisted, so if you depend on wifi to do any business, I suggest going elsewhere.

All of the staff were very polite and friendly from the check in to the bar staff and the breakfast staff including the house keeping staff. The hotel is kept very clean and tidy. It has some beautiful period features. I had a single room with an ensuite bathroom which was very well decorated and enjoyed a nice large shower. The breakfast was good value for money, freshly cooked and served with a good choice of toast, cakes, cereals, drinks etc. I liked the free parking which is very hard to find these days. The hotel is ideally situated for the Dockyard, Gunwharf Quays the railway station and some lovely local eateries / pubs.

I think you would have to be a pretty mean person not to enjoy staying at this hotel.