Lovely, stylish, comfortable and clean

Newly refurbished

Some signs a little bit confusing

The entire hotels presentation was lovely. Friendly helpful staff and lovely room. Breakfast was delicious and there was so much choice.

Cleanliness, staff and modern decor and furnishings

Nothing

Staff very helpful. Good location. Comfortable bed. Varied breakfast.

Rather dark in parts of the room and although the bathroom was clean and well decorated ,some of the fittings could have been better designed

The Room was beautifully decorated and spotless.

I stayed in room 433 and the toilet flush handle was hanging off and was really hard to flush, It would take so many attempts to get it to flush each time. The plug in the sink was broken and wouldn't come out so after washing our face there was no way to get rid of the water which meant we had to brush our teeth and wash our hands using the bath tap. Very disappointed because the room was gorgeous but it all means nothing if you can't use the main facilities so much for a superior room.

Very clean

The staff are exceptionally friendly and accommodating. Nothing is too much trouble for the receptionists.

I was impressed as the plates were cold i asked for a napkin to keep food warm and the older glasgow man found me a warm plate

I feel a more relaxed bar all very bright would have bern more encouraging to stay later if it was better lighting

Clean, stylish, central location and friendly staff.

No faults

Everything about it The bed was comfy View was good

Nothing

Clean, comfy, stylish

Nothing

Fab location. Very comfortable beds. Good sized room. Great location.

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The Hotels centrally located short walk from a Q car park and close to shops and train station ,food and drink options are good, The room had 2 double beds and all the usual items as well as a fridge. The price is very reasonable.

not applicable., as the hotel met my expectations. Our view from the window was the train platform however the room had good glazing which prevented any noise .

Location & breakfast excellent

Servicing of room was done very late & not all supplies were replaced

Easy check in, friendly staff and comfortable beds

The TV didn’t work very well

Shower was great and bed was very comfy.

Great location and staff. Downstairs renovation is excellent

Its closeness to the train station. Bit noisy from the trains. Should provide earplugs in the rooms 😂

Clean and tidy throughout, staff were helpful and friendly and food was very good

Would have liked to be told in advance of the noise from the trains, would be no good for light sleepers

Loved the location, the staff, how close it was to decent parking, the room was clean and very comfortable, great bathroom, all round great hotel.

Nothing.

Central location, lovely fresh decor. Comfortable beds, beautiful bathroom. I’m

Slight problem tv channels ( only two accessible. Tv needed tuned. Room was cold. Difficult to regulate the heating.

Comfortable room and warm

Over train station very noisy

In the heart of the city love all thee jury’s in hotels

Nothing

Room is spacious and very nice, great location, great price.

The elevator was very slow. One of the elevators didn't work, so it made things a bit more complicated.

Very good breakfast with lots of choices

There were problems with the first room, so I got moved and they sorted out those problems quickly

Clean modern and comfy

Nothing

Great location and the breakfast selection was great. Having biscuits in the room was a nice touch also as since covid no one really does that anymore.

The fire alarm went off at 5 in the morning, Which im sure your aware of. Someone from the hotel walked up and down the corridor and banged on all our doors only for us to be shouted at to 'might as well get back inside as its a fault with the panel' I was also bitten a lot on my legs so i didnt really enjoy being in the room too long and this made my sleep quite uncomfortable.

Great location for train station

Rooms looking a little tired

Very clean, comfortable and friendly

Big rooms very clean

Bit nosey as work was going on

The pillows were a bit to hard