Trevliga rum vid floden, god mat i restaurangen. Nära flygplatsen men ändå småstad.

Hissen hade behövs en renovering

Beautiful hotel, lovely staff and really good location.

Lovely environment, comfy room. The receptionist was helpful and refunded us our breakfast fee.

Staff ignored us on arrival and we were left standing at reception for over ten minutes even through 3 different staff walked past us standing there. We advised ahead of time that we were vegan and again a week prior to our visit but our breakfast was not accommodated for, dry bread and offered brown or red sauce as an alternative to butter , no milk alternative. Veggie sausages were cold and like soggy cardboard with zero taste, mushrooms were stone cold. And so we didn’t eat what was given to us as it was cold and not of a decent standard. The hash browns were the only thing that had heat and were edible. A disappointing end to our stay.

Nice clean rooms

Noisy neighbours in room next door. Not the hotels fault. However as there is no-one in reception overnight, there was nothing g we could do about loud music and shouting at 0300 in the morning

comfortable bedroom and bathroom. location is good with nice riverside setting. room was quiet given also proximity to the road

service at dinner could have been better, no offer of vegetables or salad to accompany what was a good rump steak. biggest gripe though is having to got to the bar to order dinner, drinks and even breakfast, when I was the only person there.

Ideal location if visiting Thorpe Park as less than a mile away from hotel. Free parking which is always a bonus and food and breakfast was lovely. We had adjoining rooms, which was great as we travelled with our daughter. Would definately stay again.

Recently refurbished Room Nice Decor Air Conditioned River View Option to eat Breakfast outside

No hot water available in room Had to have a cold shower as no other option available. No hot water available in wash basin either. Did report to reception the following morning but unfortunately issue wasn't resolved before we checked out the following day. Nightmare considering the average temperature on the weekend was 33'C.

Room was fine. I was impressed by the cooked breakfast. My partners cereal menu options were a bit dear.

Non-working wifi. No signal at all in the bedroom, although I could pick up the ignal of a nearby caravan & camping site. I had brought my laptop to complete some work, but it was not possible to send it. The plug in the basin wouldn't stay down, wasting hot water while washing. Both issues were reported to reception staff. The bar had excessively loud music, louder than peoples' conversations. I had to ask bar staff twice to get an acceptable level.