This place is only "ok" if you have kids. Don't stay there if you are just a couple.

Absolutely terrible place. Check in was ok, then we get to the room and notice the AC is not cooling the room, we call reception, they said they will send the maintenance guy, he arrived like an hour later, and didn't say anything, we told them the issue and then he just left without saying anything, we assumed he was fixing it, but 3 hours later, nothing. We called again, they sent someone else who said we will probably change rooms. It took many ours to finally get us to go to another room, only to find that the AC is still not properly cooling. The room was filthy, full of bugs, including on the bed. we both were itching like crazy after being on the bed. It was also moldy. The mattress was absolutely terrible, you literally sink until you hit the base of the bed. Room service is lousy they didn't even empty the rubbish bins. They don't give you shower Gel!!! only shampoo and conditioner. Oh, and as we were walking out, we saw a box full of the little milk packages that they leave in the rooms' fridges was left outside in the sun, i thought maybe the room service just put it there for a few minutes until they work on something else, but the box was still there like 3 hours later!!! in the sun and the heat! Generally the place is very run down and not kept well. The place is also super noisy because it's full of kids. Awful place, definitely not worth the money. Avoid.

staff service in the bar area and at breakfast very good. The house maids are very good as well. Great comical staff at the activity hut.

Nothing major to report

Excellent breakfast and lovely staff.

Our transfer back to the airport did not arrive on time. There was a little bit of miscommunication 😞.

That there is activities everyday

Wifi is charged to in house guests at a ridiculous price $15 for 1gb and 25 for 2gb or something similar to that cannot remember exact prices. There was no milk or even drinking abilities eg water for the children in the rooms no bowls to make something for them to eat after hours. Long lines to wait fr check in, we waited about an hour to get room keys.

Very comfortable room and well serviced Gardens were well maintained and lovely to walk around.

Pool size Being a family orientated resort I felt the pool was not adequate for the number of guests An adult only pool would be great Breakfasts were adequate but I felt they could be improved.

Die vielen Hühner im Bar/Restaurantbereich sind nicht besonders hygienisch.

The beach in front is beautiful with good snorkelling. The room was pretty spacious and the staff were all very kind

The property is run down and not particularly clean. Breakfast was very poor in terms of both selection/variety as well as food quality. Pool was out of order and with an pretty poor makeshift pool set up

Clean