Location

Weather!!

Excellent intimate resort. Staff are very friendly and accommodating. Nothing is a problem and they are very generous with the facilities, no extras money grabbing. We were a very large group and we had no problems gaining access to and using all the resorts facilities. Very clean rooms and a decent size with good utilities. Good Resturant with very big serving size. Entree size would do most people. Provided us with the most delicious complimentary sandwiches at 2 am in the morning when we arrived.

The buffet breakfast does not vary much from day to day but there was still a good variety of breakfast choice to choose from.

I loved the location and quietness of this property!!! The views were amazing and everything was there.

Loved the ambiance and privacy of our walled villa, even if the private pool was too cold to get in. Spacious room, nicely furnished with delux bath. The staff were incredibly friendly. Very relaxing spot. Included breakfast was great.

Heat in the pool for cool weather use would be a bonus. The wifi wasn't cheap or great.

The location is great - our villa (#5) was right on the beach. The hotel is close to supermarkets and nice cafes/restaurants The staff was always friendly!

- Food is terrible. Had to wait for an hour for the food to arrive. Asked for vegan spaghetti, confirmed with chef they can make it -> was served spaghetti with cheese.. Non vegan food was not good either.. - Swimming pool - pictures tell everything.. - Blinds were broken in one of the bedrooms (pic attached)-> the outdoor light was coming through the broken area and making it impossible to sleep. We had to cover the window with a towel. - Noise - there is a big container/box (pic attached) built-in on the wall of one of the bedrooms. It was always very noisy in night making it hard to sleep - Dirty dishes (pic attached) stayed on the table from 7pm to late afternoon the next day. The table was supposed to be used by guests...we couldn't even stay close to the table since the food leftovers attracted lots of flies and other insects. The table was cleaned only late afternoon the next day - Beach cleanliness - other hotels in the area would clean the beach of debris, fallen coconuts, pine needles etc. Not our 5-star hotel though....We stayed there for 6 days...the beach was only cleaned when they expected a big birthday celebration... - Kitchen - out kitchen didn't even have bowls for cereals or smth (pic attached) I had to eat my vegan soup on the 1st night out of a salad bowl (pic attached). Not a biggie BUT I'd expect a 5 star hotel to have basic kitchenware.... - General feel and look - the hotel needs maintenance before it can be called 5 star again. I felt we stayed in a backpacker's place (I have nothing against backpacker's accommodation, stayed in many of them) BUT when you pay for a 5 star hotel I expect certain standards otherwise I'd happily stay in AirBnB or backpackers and pay less=expect less.

excellent room and friendly staff.service very good.

very inflexible with check in and out times. Extortionate rate for a late check out.

great rooms, pool villa was nice.

the breakfast and bar snacks were very poor, I didn’t eat dinner there so can’t comment but thought the kitchen was sub standard for a 5 star resort. I often ate at surrounding hotels as their menu was much better

Breakfast was amazing - fresh and plenty available. Fresh fruit every morning and extra like poached eggs you didn't have to pay extra for.

The birds flying in on your breakfast if your were not there to guard.