Excellent location. Easy to walk to the centre of town - 5 minutes - and easy to walk to the Zermatt to Furi lift - 5 minutes. Hotel room was spacious and the whole hotel very well presented and clean. Friendly staff

We stayed in 1 bedroom apartment with a view of Matterhorn. There was a pullout sofa and cot available for my two teenage sons to sleep. We bought groceries for two dinners to cook in kitchen. Breakfast was perfect and plentiful to prepare for a full ski day. It was a five minute walk to ski gondola. It was close to shopping and walking into town. Would highly recommend

The hot tub was really a jacuzzi tub- ltranslation difference. The shower was handheld not overhead and made iit truly difficult to shower.

Great healthy breakfast Nice rooms Location: Short down hill walk to the Matterhorn Express ski lift

Instructions for Welness would need to be improved upfront. Access to ski room in the late night not longer possible if you had a studio in the Annex across the street.

room is spacious though facilities are bit old, heating works good. the reception lady who checked me in is nice but another male staff is bit cold and impatient. rate for this type hotel could be over-priced but guess travelling at ski peak season is not cheap anyway. there are basically loads and loads of hotel/accommodations spreading from train station but it's hard to believe there are very few options left in sep looking for a dec accommodation - heard same comment from another tourist i met at hotel. there is a new building across the street (in construction at the moment) which will eventually block the view of Matterhorn. the biggest problem is the distance to station - dont trust google map which tells you it's 12min walk. it's all uphill!!! think when you are pulling a luggage case!! take a taxi from train station costs around 15-20CHF.

Loved the lake view from our window!

A small fridge for cold water.

Good location, room was perfect, breakfast very nice. Pet friendly.

Lots of stairs or an extra long walk around the block to access our room, which was difficult with the baby stroller!

clean, has everything you need. great breakfast. friendly staff

gorgeous view from our room, very clean, close to the Old Town, breakfast on the terrace with the view of the lake, the staff very polite and professional.