Best breakfast!!’ Better than Venice, Como and Milan

Good location for the station. Modern bathroom/ electrical goods.

Great location, staffs and breakfast. I received a free drink as a nice surprise because we didn’t ask for room cleaning

I wasn’t very happy when I found a long hair hanging in the towel :-(

Nice staff. Great location. very nice hotel overall

Room was too warm. could not be individually controlled

Room was very decent size and had a balcony where we could have tea while looking at the mountains. Rooms have standard european outlets in addition to the swiss outlets, which means no adapters are necessary! Breakfast was small but very good, just right to get you running in the morning.

great breakfast friendly staff

Location and food :)

Very bad wifi.

Its a small but comfortable hotel close to the train station and the main street. Their breakfast and tea was very nice. The room was clean and the beds were very comfortable - even the sofa bed.

All of the other hotels we stayed at in Switzerland had very friendly and helpful reception desks. But the evening receptionist here was distinctly unfriendly and unhelpful. The rest of the staff was very pleasant though so it didn't affect our stay.

Perfectly located in the center of Zermatt, very friendly and attentive staff. Great breakfast.

Hotel Butterfly excellent location, helpful friendly staff, great breakfast and nice views

Location, buffet, ambience, rooms...all perfect..keep it up..

Everything was just perfect

clean and cozy. I booked room with balcony and the room is amazing. my husband said is very satisfy and he gave 10/10

close proximity to train station

room 209 balcony over a grate do people that book thru booking.com get less desirable rooms?