Location was excellent. Price was very good. Very clean overall and staff was pleasant. We’d use it again.

The only thing we did not care for were the pillows. Foam and too flat.

Location and room environment was lovely.

Bit noisy at night but that was not the hotels fault.

Very comfy beds, and great staff

Some street noise could be heard inside but not enough to disturb sleep

Beds were good Staff really friendly Very good location!

There was no breakfast

Staff were great and let us store bags before check in. location was fine for what we needed and easy to find. Bathroom and room were clean and the small fridge with a KitKat, soft drink and bottle of water was nice touch.

Noisy location. Even with windows closed could still hear loud music outside. Room was a bit tired looking and whole public areas (stairs and landings/corridors) need a bit of attention; the carpets need a good clean. Pillows were rubbish and bed a bit lumpy. Showerhead was the usual in hotels where half of the holes are blocked by limescale.

Great location, really good shower pressure, friendly staff.

There are very noisy nightclubs/bars nearby which were incredibly loud even after midnight - which impacted the stay significantly (it was a Saturday night, but you could hear the noise significantly even through earplugs). The rooms are very small, and there was no fridge. The sink was cracked, and the shower door wouldn’t close properly, meaning water went all over the bathroom door. The room itself didn’t have enough lighting so it was dark, and the shower had a lot of black around the grouting/seals - flip flops were needed. Note that there is no restaurant at the property - they do offer breakfast boxes but you might wish to make other arrangements.

Hotel staff were very friendly and helpful. After we moved room, on a higher floor, we were able to open the window. Location was good for seeing the city.

Upon entering our room we found the kettle didn't work. Also the window had been painted shut and we couldn't open it. Staff immediately transferred us to another room, but we noticed electrics a bit dodgy here too as the bedside light flickered. It's unfortunate that a proper breakfast cannot be offered in this hotel.

Great location. Easy to access from the ferry terminal. Close to bus station, for access to the airport.

Very noisy nightclub nearby.

Near venue for my daughters hen party.

Very expensive couldn't open window breakfast not included in price.

The location was superb. Easy walk to all the sights. Comfy bed and soundproofed. Very friendly staff.

The backroom I had was a little dark, with the window looking out to an alley. Hard to even tell what the weather was like. Room a little small.

Nice little hotel in good location for everything.

We had quite a loud noise in our room which sounded like a generator stopping for a few minutes and then starting up again repetitively, we did complain and was told that the manager wasn't in but would contact us on they're return, never did. We still had a nice weekend but would of liked a little more sleep.

really spacious room great value for money, perfect location.

nothing I didn’t like.

Nice hotel, everything good, staff great. Good location near Albert Dock.

Nothing

Great staff, very comfortable rooms and all the little extras made it very pleasant.

Nothing I can think of.

Lovely hotel and great location. Only a few mins walk to both the docks and the Cavern Club. Plenty of shops, bars and restaurants all within walking distance.

Only issue I had was the bedding. The quilt cover was worn and ‘bitty’ which didn’t feel nice against your skin in bed. Bed was otherwise lovely and comfy.

nice room nice space for one person bathroom toiletries were very nice liked the look of the room

fridge was noisy at night - quite loud bathroom facilities were good but the bath does not fill up easily with water - there were two lid to block water- didn’t fill easily water kept draining

Bathroom door wouldn’t close fully mentioned it when we left didn’t affect our break

comfortable with nice complimentary features and really helpful staff. location was central and convenient

quite a noisy location on the Friday night

Good location, spacious and comfortable room. Great overall experience.