Lovely friendly staff, nice big room for the family. Enjoyed our meal.

Toilet fluah was unreliable and the bed finial was broken (leaving a sharp screw exposed)

Location, value for money, restaurant, bar

Shower but only there for one night

It had a good atmosphere, obviously it was being refreshed but it was a good atmosphere.

Nothing

staff very friendly, excellent choice of food, well presented by chef, delicious. only disappoint at first was the room that was allocated to us on arrival. Looked tired, and bathroom was not up to standard we expected. However receptionist was very understanding and allocated a better bedroom, which was excellent. No fuss was made. would recommend hotel and probably re - visit. Grounds were lovely, situation of hotel ideal.

The location of the hotel is fine, breakfast was ok but could have been served with a smile! Instead there was one young girl dealing with all, with just minimal help from the sour face managers

Our room was nothing like the room that we expected, we expected a deluxe double but instead had a room with two single beds pushed together! Carpets were dirty both in our room and outwith our room! The shower grouting was grubby and the bath panel dirty! There was also a massive pipe above our bed that had 2 inches of dust on it ( not healthy at all )!! Paint chipped and grubby!! Also when we had checked in and went down to the bar we were informed they could not serve alcohol due to a licensing issue ( I asked why we had not been informed of this before or on arrival and was told by a very sharp manager that this had only happened that morning, unfortunately for her the receptionist was more honest and informed us it had been in this situation for 5 days!! The manager was very sharp and did not take criticism well ( she needs to work on her people skills )! We should have been informed when we booked or before or on arrival NOT when we went to the bar!!!!! Our stay was booked to help me relax due to it being the anniversary of my mothers death a year ago ( after a year which saw me lose both parents 6 months apart and my mother-in-law ) unfortunately this just left me more stressed!!

Location, Ambiance, staff, food, room, gardens. Parking. A great hotel we will be back!

Room and hotel in general was too hot. But much better than being too cold!!

The people and the food!

The outside appearance of the building and the entrance need new decor and tlc

The hotel was beautiful the location was perfect

The room was not very clean the dust on the headboard was so bad and cobwebs in the bathroom, the shower tiles needed a good clean