The location was okay the towels were clean

The hotel was very dirty wallpaper peeling off walls cobwebs dirty bathroom broken tiles and fan management rude and unhelpful holes in bedding also the bed was like a brick. Hotel also caters to homeless very noisy from 8am . Overall a very unpleasant experience 😢

Very close to P& J - 15 minute walk Good sized clean room and excellent shower

Reception was really needing upgrading. Outside full of old drink cans, old cigarettes and just dirty.

Staff were friendly

10am out of room is a bit early. Curtains were all ripped.

staff are great and very helpful ,, great location for heliport and airport facilities ,, great chinese ,,pizza and thia carryout close by ,, huge rooms , bath and shower !!great value for money plus free parking

Room smelled and decor was poor. Tv was very old and small.

Haven't been in this hotel since the fire. Won't be back.

Van was damaged in the car park. No cctv and management shrugged it off

Cost effective and really friendly staff.

staff were friendly and helpful ,,great value for money

nice hotel

Comfortable bed, hot shower

The room could of been cleaner, window was black with mould Went to check out and have breakfast but because I didn’t book breakfast I couldn’t come in for breakfast. I was willing to pay.

Good food. Excellent breakfast choice, very good evening meals although I would expect the choice to vary more often. Great size of bedroom and bathroom with a lovely powerful shower. Lovely waiting staff both at breakfast and in the evening. Your barman Alan is worth his weight in gold. Pleasant, polite and efficient. What a guy Fan and fridge in room which was excellent.

No USB points anywhere near the bed. Few plug sockets anywhere near the bed. Had to boil the kettle on the floor as the flex was not long enough to reach the plug whilst on the tea stand. Television did not work (advised reception of this on day one) Two remote controls which were completely different to the make of television so would not have worked anyway. Still not replaced three days later. Hair dryer did not work. Mattress is obviously sprung and every time you move it goes 'boing' and is lumpy and not really comfortable. Seen better days methinks. The net curtains on the windows looked like they had been there for 20 years and looked dirty and crumpled. Actual curtains were hanging off the curtain rail . Some box on the wall in the bathroom that was held together, almost, by grey tape and was also peeling off. The exterior of the building looks dirty and tired and would benefit from at least given a coat of paint. Reception area was clean and tidy although the greeting from the receptionist could be loosely regarded as pleasant and friendly but could also tell she'd possibly had a long hard day.

Nothing. Freezing room. Gritty decor bathroom disgusting

Everything

Nothing

Reception guy was coughing everywhere. Room had NO HEATING you could see your breath !;! Up at 7am breakfast chef no where to be seen so no hot food;; !!!NEVER AGAIN

absolutely nothing

the bathroom was really dirty hair on toilet seat. hairs on bed. the floor has not been hoovered. the room didn’t have a opening window and I have asthma so it was really hard to breathe. when I tried to speak to the staff, they refused to give me a room with an opening window. Manager was very rude. I have booked the exact same room last week and found one one of my socks under the bed showing that this room was not hoovered at all. Was not happy with the state would not recommend.