My room. I loved it. Even though the view was city view it was still lovely. Staff were super friendly and helpful as well.

To be honest the food. But that’s just mainly a cultural preference and not cuz it was badly prepared or anything

I booked two rooms, the one facing the Nile had beautiful scenery, I could spend hours watching with a cup of coffee in hand. Rooms spacious and cosy. Bathroom doesn’t lock from inside. Window opens from bottom that could be a problem for toddlers. The second room with partial view to Nile river 80% old building from garden city district and 20% to the Nile. It had a balcony as a plus. Advise for breakfast, don’t skip the juice shots before entering. They do special mixes try them all, as every day they are different. Second read the menu to understand how to order, it could save me some time first day to order pancakes. Foul ta’mieh or falafel are traditional Egyptian dishes, and are a must in Kempinski. In June July August it is mango season so mango juice is at its best without additional sugar. Warm the Egyptian bread before eating with Labneh and cold cuts. Sherin the phone operator is so helpful, she could book me table in Carol’s Resturant that didn’t have contact details online. Kudos to Carlos from the reception who handled all inquiries professionally and with a smile. The best about this hotel is at a walking distance to the city center. I couldn’t use talabat to order food. Uber to book taxis to dine outside.

awning window

Das Hotel hatte eine tolle Lage, nicht zu weit vom Stadtzentrum entfernt und mit Blick auf den Nil. Das Personal war höflich und sehr zuvorkommend, ob beim Empfang , im Poolbereich oder beim Frühstück . Sehr saubere Zimmer, mit einem sehr komfortablem Bett . Auch der Spa Bereich war toll, mit einer Klöckner Sauna, einer Dampfsauna und einem Jaccuzi. Gerne kommen wir wieder.

The staff were very friendly specialy at the restureants

The traffic around the area was heavy all day and night, especially if we needed to leave for the airport. Keep in mind 4 hours before departure and the airport security and their annoying airport system before departure.

الموقف

تقسيم الغرفة يجعلها ضيفة مع ان مساحة الغرفة كبيرة الخدمة متدنية

A személyzet szenzációs,a szobánkért felelős Mohamed Reda pedig minden nap megkérdezett minket,miben segíthet. A szálloda gyönyörű,az itt dolgozók mindent megtesznek a vendégekért.Közel van minden,érdemes Uber-el menni,még a közeli helyekre is,de gyalog is belevághatunk. Ami meglepő volt,hogy nem találkoztunk olyannal a személyzet tagjai közül,aki ne mosolygott volna.A tetőn lévő bár és medence is tökéletes,a spa-ban is érdemes elidőzni. Gratulálok az itteni vezetőknek is,jó csapatot válogattak össze!

Nem találkoztunk ilyennel,minden tökéletes volt.

الترحيب من قبل طاقم الفندق وبالأخص من lady in red she is Reneem 😊

لايوجد

Fabulous

Better than expected

Den ligger centralt, direkt med utsikt mot the great Nile flod. Väldigt trevlig personal.

Att det finns inte större Entre för bilar för på och av stigning

Amazing stay with outstanding service and facilities

Nothing everything was great

Sleep well because too tired fixing things up.

The facility was very disappointed.   I arrived very late at night and want to use bathtub to relax from long travel. The bathtub water is not working.  Frontdesk sent the engineer trying to fixed it at 1.30 in the morning but it still doesn't work.  I have to give up using it because I want to get rest. Moreover, the washing sink is not drain.  It took almost 15 min to drain all water and it left all the dirty because of that. The clearness is way out of standard.  I found a thread or something on the cup in the bathroom. The tissue box is old and torn off.    I booked the room by expecting to get the world standard but what I get is unacceptable.

The property was located on the Nile Corniche and its location was within walking distance from downtown Cairo, including Tahrir Square, the National Egyptian Museum and a vibrant shopping district. Also, not far from the Giza Pyramids and Islamic Cairo.

Everything was fantastic, but just a little expensive.

Location

The service is not that good.

الفطور جيد جدا ولكن للاسف موظفين الاستقبال لم يكونو علي مستوي كمبنسكي ليس جيدون بالاستقبال والكلام وكذلك المدير الليلي ليس متمكن جدا حيث لم يبدي اي حلول لمشكلتي وانه فقط عرض غرفة اخري لي غير التي حجزنها وعندما لم اوافق عليها لم يتحدث وكأن الامر انتهي بنسبة له وبعد هذا التصرف سكنت ليلتين وذهبت بعد ذلك الي الفندق المجاور لكم الفورسيزن بسبب تعاملهم معي وعدم الاهتمام بي

التعامل من النزلاء والضيوف

The location of the property is good. Easy to reach to and even when we left to the airport is was easy

This is my third time I book at the same hotel, Maintenance is always there. They start banging so early in the morning that I can’t sleep.

The breakfast buffet was huge with wide varieties of food items. The bakery section was perfect with freshly baked croissants, danishes donuts etc. Chef Osama took special care of us during our stay

The size of suite was small

The room was good The jazz bar warm The chocolate bar was good

No valete or car park The breakfast was simple

Locatie

Eten, bediening in het restaurant, prijs-kwaliteit verhouding, kamers zeer verouderd

Very nice old classic hotel. Extremely nice feeling about it. We got a free upgrade to suits.

We were offered to pay additional $450 to upgrade our rooms to suits plus buying breakfast. We said no. Then we were offered to pay additional $250 for an upgrade plus the breakfast. We said no again. We eventually got a free upgrade that we didn't ask for neither expected. However, the whole experience made us feel that the hotel was very opportunistic.

Wonderful suite, they upgraded us for free. Attentive staff, great location. We had a very short stay overnight to catch a flight but wished we could have stayed longer.

Out of all the hotels I visited in Egypt, Kempinski stands out as the best by far. The staff is incredibly friendly, and the facilities are impeccably clean. Despite being situated in bustling and noisy central Cairo, the hotel resides in a relatively peaceful area. While there aren't many nearby dining choices, the concierge-recommended restaurants are fantastic. My friend and I loved our time at Kempinski so much that we find ourselves longing for it whenever other 5-star hotels disappoint us during our travels in Egypt.

The hotel excels in every way. Nevertheless, it would be helpful if the hotel or butler could offer reminders to guests from different countries about specific aspects of Egypt. For instance, the security check at the hotel entrance and the armed police around the hotel area, which I hadn't encountered in any other countries I've visited previously.

Location

The small lobby and the closure of the electricity and cut of water

Very good at following Covid protocols. Large and clean suite. Although the breakfast was same every day, but it was a good spread, and the hotel is in a decent location. View of the Nile and the bridges from the rooms was amazing. Just a few minutes walk from the Felucca rental. Other than that, we have seen much better 5-star properties.

1. Felt a huge sense of neglect for customers. We were spending 6 nights, and being a frequent international traveller with kids, I had clarified everything beforehand. Still, the room I was initially given, was so low, noisy, smoking, and had no Nile view whatsoever. They gave another one the following day, but imagine moving things again. 2. Although confirmed by the hotel earlier, the day before the last, someone server from the restaurant wanted to charge extra for the kids breakfast. Didn’t believe us, interrupted my breakfast, made us go to the reception and wasted an hour, when our guide was waiting to take us to Alexandria. Again, they clarified and apologised later, but the morning was ruined and I was so fearful of embarrassment the following day when going for breakfast. 3. Everyone seemed to get a tour of the breakfast area but we weren’t given any. 4. It is next to a very busy road, and a walk towards Qasr-e-Nil or Tahrir is not an easy one. 5. A couple of people at the reception were really helpful towards the end, but not until our trip was pretty ruined. Hotels in Giza, Luxor, Aswan - where we spent much lesser time, were so much more hospitable and kind.

Location

Nothing in particular

Good location.

The staff was very helpful and friendly. The view of Nile was great.The food was of good quality and there was plenty of variety. The room was spacious and soothing to the eyes. The housekeeping serivce did a great job in keeping the room tidy. The pool was heated. Overall, it was a great stay.

As we were on one of the lower floors, the noise of the cars was very obvious at early hours in the rooms.

The staff is very nice and polite. The room is spacious and very clean, and they offer free bottles of water, soft drinks, and a tray with fruits at arrival. The hotel atmosphere is great, with live music in the chocolate lounge. The breakfast has many options, and I specially loved their mango smoothie. I used their pick up/drop off airport service, and it worked well. Saad was such a warm, pleasant driver. Nice restaurants with reasonable prices.

The pool was closed for maintenance during the days I stayed there.

Staff

Need renovation