I come to Bogota often and tried a few other hotels however I always end up returning home, as my dad said this Saturday. The staff is amazing and are a great help for me with my legally blind 82 years old dad and my vivacious 83 years old mom. The breakfast is divine. They know my parents and the bellboy team always are right there when we arrive and leave the hotel to help dad, and support mom and I. Yes I tried a few places, but as of Saturday decided not to do so any more 101, is 101. Thank you for all the genuine love and support.

the service

Love the rooms!

Tooo much noise, theres always a party in the social area of the hotel.

the staff is wonderful and our stay was very enjoyable.

Atencion impecable

the attention of the staff was amazing the process to check in and out was great and exceeded expectations. will definitely consider staying here in the future, the room layout was amazing as well.

We had initially booked at a different hotel and had some trouble with the dates. We found this through a quick search looking for a private jacuzzi and by the end of our stay we figured this was a much better option than what we had originally planned! Great service, the suite was incredible, the food was delicious and the staff was very attentive.

tutto. servicio, stanza, personals,food, beverage.

Location and facilities

The staff was amazing. They are a pet friendly hotel. Great value for money. The hotel is being renovated, but we didn't mind the old style. Very big rooms.

Nothing really. We had a great stay

Breakfast was all freshly made items and fresh fruit.

Loved 🥰 the friendliness of the staff as always. The location is super convenient, just a couple of blocks from my mom’s. Breakfast was very good…. Plenty of fruits, breads, egg options and other.

The room not being cleaned on time… not having free coffee ☕️ daily, for early in the morning. And if we would request coffee for the next morning, sometimes it wasn’t delivered. The bathroom was very clean but it didn’t look like they were vacuuming every day. Ate a couple of dinners at the restaurant that weren’t that good. We think you guys need better chefs. It looks like the hotel is getting older and needs remodeling.

the room is comfortable and the staff is amazing

the restaurant is not that good and the food takes too long.

Extremely comfortable room, beds, and the house keeping was fantastic. I reached a few hours before check in and they accomodated me without any question! Extremely courteous, and definitely a place that I will stay in again during my next visit. Hospitable front desk staff, good taxi men, and very kind security.

Perhaps the breakfast could have had a bit more variety. Also was not aware that we could order for eggs as we like so that if we could be made aware of would be better. Bit more English would be helpful, maybe a write up for the guests which could be handed over to them at check in printed in English? Also Colombia has a lot of fruits, I think the fruit selection could be improved.

everything was stellar

little hidden charges here and there like for soap, toothpaste… etc

The suites are very spacious, the staff is courteous and attentive. The location is great! They even gave us a good computer chair. The daily cleaning crew was good as well. This place was really clean.

The pillows are bad, the shower leaks toward the outside, and the breakfast is nothing like the pictures. They are also doing some internal construction from 8 am to 7 pm, everyday you hear them banging. and the building looks not so great on the inside due to this construction. No face towels The kitchen has some very basic supplies, 2 of each, nothing to use in the oven or the stove, not a pot, pan, or a mitten for safety. I think even though this is a quiet neighborhood the hotel hosted parties for groups each weekend, always until midnight or 1 am. SUPER LOUD. One weekend they even had a Mariachi, the front desk staff said it was almost over, but it lasted 2 more hours after it was supposedly "over". We had a longer stay and that was disappointing.

Everything