Breakfast staff was exceptional. Best coffe in the world.

The pool, nice restaurants. Good breakfast

A lot of noise because of events at night

very polite. Enjoyed my stay. 

The pool, the work out the meals 

The breakfast

The timetable of the facilities: swimming pool, spa, At the end of the day, when the customers return to the hotel both the swimming pool and the Spa are closed The ideal timetable for closing for the facilities would be 9 pm

nice location

very poor airconditioning and poor maintenance: problems never solved and and check out reception acknowledge that the third flirt had problems… we had two poor nights due to this known problem and no solution discount or apology!!!

This hotel deserves its 5-star rating. Everything was excellent, from the attentive service to the amazing and relaxing pool.

This is one of -- if not the -- best hotels to stay in for an "extranjero" (foreigner). I have stayed in a few places in Colombia, including another, similarly rated hotel in Bogota. The Casa Dann Carlton Hotel & Spa I can say with certainty is my favorite place to stay and I will be back. We ate at the Mediterranean restaurant one night, ate breakfast daily, and spent an entire afternoon in the spa (including massages). Everything was perfect. The staff is helpful and they can speak to you in English if that is your preference. Room service is available 24/7 and the food is outstanding (and lots of different very good options). Even the mini bar/snacks are priced very reasonably so you don't feel like you have to avoid it. Parking is included in the nightly rate (we rented a car). I can't recommend this hotel more if you are staying in Bogota for business, tourism, or any other purpose.

There was no mini-mart on-premises. This is a very minor thing, but we did need some supplies and had to walk a block or two to find a store. That is really the only thing negative I can think of, obviously a very minor inconvenience...

location, service, food, taxi service. everything 5 stars

food was awesome and staff was so awesome and always super helpful.

NO invoice given at check out . Expected to be sent by email, did not get any. Emails to HOtel did not get answr. SO I still don;t have the invoice. Ridiculous for a Business Hotel.

Incredible - this was a massive treat to myself, and not somewhere that I could afford to stay for more than one night, nor the way I would want to travel, but it was complete luxury and like nothing I have ever experienced. The breakfast buffet and the spa were the highlights

If anyone finds fault with this place, I imagine that it's just because they're too privileged and need to give their head a wobble. There was nothing not to like

Everything location, breakfast, bed, the spa and services are very nices

the room get hot at night because the a/c tuned off and you have to turning on by yourself all night

Very friendly staff, breakfast choice is huge. The eggs you can order to your liking are prepared fresh, huge bonus. Room is big, bed is huge and super comfortable.

No SmartTV in the room.