Ubicación, servicio, limpieza, cama, ducha

El desayuno me pareció muy bueno pero no me parece excepcional como dice en booking.

El hotel es muy agradable, se sitúa en una zona de oficinas muy moderna y a través del metro se accede fácilmente a los puntos turísticos. El desayúno nos gusto mucho, muy completo. Excelente atención.

A la piscina le faltaba un poco de mantenimiento, sería ideal si fuese climatizada.

La ubicación, habitación cómodas, áreas comunes.

No había variedad en desayuno Servicio de bar cierra muy temprano

Desayuno excelente e inmejorable ubicación.

Excelente hotel, inmejorable ubicación.

Me encanto la variedad que ofrecierón en el desayuno. La ubicación excelente.

Lo que no me gusto es que no dieran agua en las habitaciones, solo una vez , me quede por varios días , e igualmente fui a comprar en los dispensadores que tienen y no habia agua natural. Deberian obsequiar el agua por cuenta del hotel más si el alojamiento es por varios días.

Marvelous breakfast. Great staff

The breakfast, the comfort of bed, cleanliness, pool, and location.

I think when you have a swimming pool, there should be slippers and bathrobes provided. Additionally, there is nowhere to change at the pool and you have to therefore walk there in your clothes or a towel. Shower temperature fluctuates a lot.

Excellent location, spacious room and amazing view

Agradable, tranquilo

I heard the noises made in other rooms

A nice hotel with great facilities. Clean, nice restaurant and a gym. The neighborhood is very safe and the view is also excellent. I read in various reviews that breakfast was poor - not at all I assure you!

Modern building with nice hotel rooms, comfortable bed and nice breakfast. Relatively good located around metro but not in walking distance of major touristic sites.

If the intention is to visit touristic attractions in Santiago, there are better located hotels. But the hotel is near the metro station if this is a option for transportation.

Location

The hotel decoration is very beautiful and the swinging pool is really nice

The room is extremely noise. The last day our door broken and nobody fixed it. The worse part is that I was charged twice in my credit card. I wrote to the hotel and they never replied. I contacted Booking and still waiting for my refound. It is really stressful. Almost one month waiting for my refound. Don't trust this hotel, the hotel don't worthy the stress and even the price I paid for.

Clean room, elevator and open spaces. Friendly reception staff. Lots of desk or table room everywhere to work during daytime. Nice evening restaurant with good food and friendly service.

I had a room facing the back streets. The view was not great. My colleague had his laptop stolen at a hamburger restaurant less than 100 m away from the hotel.

the Hotel is close and have normal facilities and un swimming pool in the rooftop. Breakfast was the best .!!

nothing special

8th floor

consideration for the holy month of Ramadan - I asked to shift my breakfast to the evening or early morning but they refused

Very nice hotel. Great amenities.

locación, very clean and quiet. nice parcial view from my room.

the staff works too slow~ and this time is thirty time didn't send invoice over. I have to send another email to request again.

Quiet and safe part of town. Staff were excellent Breakfast was good. Room had nice balcony, comfortable bed.

Breakfast was fantastic. I had the best cherries ever! Friendly staff; comfortable room; great location. It certainly exceeded my expectations. Highly recommended!

Nothing to complain about.

why do they only leave one tea bag and one coffee ? is it the management don’t know or are the cleaners taking it for themselves ? it just amazes me that two people in a room are only left this 🤷‍♂️

Nice building, big rooms, Nice pool

The safe didn’t work, the bar closes at 22, and in the surroundings everything closes down as well. The mattresses are rather soft