The best location with easy access to First and train station. very friendly staff. great apartment with all you need. We had a wonderful time, thank you so much!

liked it all

The hotel felt perfectly located in between 2 important transport stations, Grindelwald and First.

location and facilities and cleanliness

rude manager. the way he communicates is really bad.

The staff were wonderfully helpful and friendly. The accommodation was homely and very good location. I LOVED the selfness centre and used the saunas, kneipp pool and steam room every day. Highly recommended 👌

location friendly staff clean room

needed better lighting in bathroom otherwise was fantastic

REALLY ENJOY MY STAY HERE!!! the scenery was exceptional! all of the staf was very friendly and helpful! they also provide with a free shuttle from the nearest train (grindelwald), and it was very helpful for us with a big luggage, they even brought it to our room as well while we're still check in. i love everythingg, there's no complain at all, would recommend this to everyone that want to come to grindelwald! thankkk youuuu!!

nothing!

There was a van pick up us at the station and pleasant welcome. The checking in process was great with the help of the staff which really outstanding. The room as in the pictures, very clean and comfortable. Our stay very enjoyable with stunning view and snow.

Overall was great but some staffs not friendly maybe can’t speak English.

the location was great. bus stop very close. hotel facilities were excellent. the sauna and spa area amazing. the fitness area great. complimentary coffee, tea and cake in the afternoon a welcoming treat. staff very friendly and accommodating. shuttle service to the train station. fitness classes free of charge for guests.

the Appartement could be newer / renovated. more guest lounge areas would be cool for just hanging around without the need to purchase food or drinks.

The staff was amazing! Both hospitable and friendly. Loved the spa, how the hotel keeps up to date and treats their staff. And the homemade iced tea was yummy.

The small apartment reads as if there are 2 separate rooms but the king bed space is the living room kitchen. An idea, a privacy curtain between kitchen and bath. Also suggest refill of coffee pods pretty please. It was hard to find that specific size which was bigger than Nespresso.

It is near to the train station

Entrance was further far in, uphill and hard to move with large luggages. Need to take stairs to keep luggages in storage room. Room was too dim, was told every room had great views but I see that most rooms had blocked views which sucks as most properties in Grindelwald seem to have awesome views.

Friendly and accommodating staff, easy checkin, good apartment in a good setting with scenic views, close to supermarkets, restaurants and bus stop, railway station and Grindelwald-First Gondola.

nothing. A shuttle service between Terminal and the hotel would have been super useful if it’s possible for the hotel to do so

The room is very clean. It is suitable for family that has independent room, kitchen and balcony. Pickup service is great and also send luggage to grindelwald station for us. The attendants were very kind and prepared champagne to us(cuz we are honeymoon) Thank for your service! And we had a wonderful memory in Grindelwald！

Nope. Everything is perfect!

We stayed in a studio and very comfortable with a balcony. Kitchen with sufficient utensils. Hotel provides pick up and drop off arrive to train station.

Staffs are all super nice.

Noise from the bar across the street at 1 am.

Nice, clean apartments with a lovely spa. The staff was incredibly friendly and helpful. Restaurant was great and a good price.

There was construction 2 doors down from our room that started at 07:15 and was loud. The plugs were very limited and in weird locations. We left before the staff arrived and the front doors were locked and no one could tell us how to get out.

Friendly staff ,and good location

Best Service

nice and big apartment clean with daily cleaning. perfect location

nothing