Everything is perfect

Nothing

The view from this hotel was beautiful. The staff were friendly and the pool and spa facilities were great. I would highly recommend.

早在6月预定时候跟客服沟通提出要求，希望安排风景好些，楼层高点的房间，当天入住给安排了一楼，阳台连着一大片枯萎的草坪，毫无风景可言，当场沟通酒店前台被告知没有房间，但实际上明明有非常多的客人在后续办理了入住

不尊重客人诉求，整个酒店都是旅行团，非常拥挤和混乱

Free arrival/departure pick up at/to the train station that needs to tell the hotel in advance. Food of the breakfast but not a service.

Stay away! It is a hotel for a group tour. Too many guests. Too few staff. Hotel staff are way below standard for a 4-star hotel. They do not have a service mind at all. I asked a male staff member at the reception 2 questions about how to book the departure service to train station and to deposit our luggage at hotel before departure. He said "too many question " with an angry face just like we have stepped on his feet! Also the male staff at the bar. The menu is not in English so I asked what do you have to eat with the beer we just ordered. He said "what do you want?" and point at the menu for me to read. I say "can i have an English Menu please". He said, "Look at the menu!" WHICH IS NOT AN ENGLISH! The spa also closed before the stated operation time. The first picture of this hotel is also not true. It does not have a modern sofa on a terrace with a wide angle view of the mountain like this Such a bad experience with this hotel.

Nice view , room is clean, nice location as just next to the First entrance point

The staff at the lobby bar is terrible rude. Impatient, bias, arrogant.

1) Spacious junior suite 2) simply stunning views from the balcony 3) excellent breakfast; great service staff !

Nothing to not like :)

Beautiful location and facility. Amazing views!

Front desk needed more staffing.

No air conditioner.