Staff were nice and helpful. Great location! Affordable price. Had fridge, kettle, tea and coffee. Comfy bed.

Our room was right next to reception with stairs in front of us. No parking out front of room like other rooms had to park car further down but wasn't to far away.

Not much apart from location.

Cleanliness, floor coverings, and furniture were putrid, stained, dried food on couches and armchairs. They charge for everything, incl additional towels, storing baggage for early checkin or out. The new owners are just about making money, not about guest comfort or pleasure.

Quite a comfortable small townhouse. A little bit out of the main town but it is across the road from a shopping centre with supermarket.

Size of the apartments/rooms

Quiet location despite being conveniently close to a busy Kmart/Coles shopping complex and within easy walking distance to the city if you so desire.

Apartments are duplex style which is fine but the sound of the water pipes when your upstairs neighbour is showering was quite loud and disruptive if guests choose to shower late at night.

Convenient location for festivale.

Thought we were getting a room with 2 doubles & 2 singles but instead got 1 double & 4 singles. Miscommunication from the reception on different instances.

Quiet and roomy and nice courtyard area. Excellent location

Location , ability to cook

Main bedroom didn’t have a door. Noise from other appartments.

Great location

Room service was lacking, staff didn’t show up 3 days in a row so we ran out of toilet paper (understandably there was no room service on Christmas Eve and Christmas Day but we thought someone would come by the next day as we saw other rooms being serviced as we were heading out). For some reason our room was skipped. By the time we were back at the property after our day out, reception had already closed so we couldn’t even ask for more toiletries

I think the location is quite good

Easy check-in. Comfortable beds, large bathroom.

Decor is slightly drab.

Sorry, can't find anything....

Where to start. The room was located on the ground floor right at the bottom of the staircase for the upstairs units. The room was so small (even smaller than usual due to the shower/toilet having been turned to accommodate disable guests). Luckily, I had toured the Penal Colony of Port Arthur and had seen how small accommodation could be. The fridge was so tiny that most of the food we carried with us at to stay at room temperature. And this is sold as : " Elphin Serviced Apartments ". Lost in translation.

There wad no breakfast

The apartment was very old and needed redecorating and the mattresses were uncomfortable..

Location and price

It was a very clean and tidy and comfortable as expected. Location was good. All the shops, city park and good restaurants are just in walking distance.

Wifi keeps disconnecting. A bit noisy outside.

great location and very clean

N/A

We booked very late and the lady in reception called to let me know where she would leave the key and turned our heatpump on for our late arrive. The room was clean, well equipped and conveniently located across from a shopping centre! Will be back for sure ☺️

That we had to leave!

Staff were helpful and friendly. Room was comfortable and spacious. All necessary cooking tools provided. Plenty of clean towels provided. Great heating. Great location with Coles and KMart across the road.

Lounge chairs were a bit uncomfortable. A bit dark in the bathroom. Otherwise a nice room.

There was no breakfast

Noise from adjoining unit

Good location easy parking.

there was no laundry facility in the unit or coin operated laundry facilities in the complex. your only option was to pay per bag of washing. I would expect this at a hotel room but not a serviced apartment.

These units were spacious and had everything you needed..and a second toilet