This is a very nice, affordable hotel. Nice rooms, several swimming pools, friendly staff. Central location in the city.

Street noise / music from the neighbours is rather disturbing, which is unfortunate because the hotel, pool area and courtyard are really inviting for a break between or after visits. We had a hard time finding a table for breakfast; one staff member invited us to take a table in the so-called VIP area of the hotel and another one wanted to get rid of us there.

lovely authentic building , Netflix in rooms

nice old building. the common area and the pool are very nice and unique.

the hotel claims to be a 5 star hotel. we booked a standard room. it was quite worn down and very small we even had problems where to put the second luggage as there is only space for one. bed is hard like the floor. a large water damage on the ceiling and wall was poorly overpainted, instead of being fixed. lots of rust stains on the lamps, very noisy ac aggregate mounted on the roof above the room that actually belongs to the neighboring room caused a very disturbed night. beware of booking a standard room!

Everything was fantastic from the moment we arrived with staff greeting us on the doorstep at midnight to opening up early for us at 6am when we eft. Nothing was ever too much trouble. The rooms were spacious, the bed and shower luxurious and the pool clean and cool. The location was perfect and over all it was surprisingly quiet as all the rooms are set back from the busy street. A great 3 night stay.

Everything - location, interior, service, pool. The hotel is a real oasis in the center of Merida, the staff was always polite and friendly. Won't go wrong if you choose it!

Great experience...what makes the difference is the super friendly staff (thank you Alberto for making us feel at home), great cocktails at the bar, beautiful hotel grounds and rooms...we would have loved to stay longer!

-

Lovely private pools , personalised service and fabulous margaritas!!

the hotel is beautifully restored and maintained. The staff are very friendly, courteous, and welcoming. this was absolutely the highlight of our vacation and if we return to Merida we will stay here again.

no complaints.