Well organized, professional

Check-in process was very confusing + the last night there was a party inside the hotel at 2 am for almost 1.5 hours, however the hotel did of allow late checkout due to bad sleep, nor did intervene the party.

The room is well equipped, Breakfast is amazing, location is good as well and the staff is very friendly.

Bathroom is too small, We have difficulty to contact the receptionist by whatsapp, they saw the message but didn't answer it. When we got in the property the guy presented himself as operational manager and he didn't at least offer a kindness to support my wife with 2 bags to go downstairs. I know that is not hotel obligation but considering that I have received notification to evaluate the property with score 10, this small thing should be considered to get the higher score.

30 seconds walk from the party beach, yet secluded and silent. Also, right at the taxi stop where the tours depart from. Also, quality rooms and comfy beds. And really, really nice staff!

Really nothing to dislike.

Breakfast was perfect! Frutos, fresh home made bread, bakeries, delicious cakes, tapiocas, great variety, very tasty and complete

Excellent Breakfast

The AC stopped working in the first night due to the rainstorm