Great value for money. Very friendly staff, good breakfast, clean rooms.

A little out of the city centre but only 10 soles to Centro.

Clean, comfortable, easy to communicate with staff

The breakfast was not super but was ok.

The property is very clean. The staff was extremely helpful and getting us settled after hiking the Inca Trail. The staff helped us get food before is closed since we arrive later than expected.

After hiking the Inca Trail our group wanted to all shower, but we ran out of hot water sooner than we liked. The corridors and lobby were cold, but the heater in the rooms were nice.

The property was very clean, comfortable beds and large. The staff was very kind and responsive. The location was fine for pick-ups for different tours. It is a cab ride to the city center.

The hotel was quite noisy. There was a band that played from midnight to 3 am our first night and loud stray dogs barking. The next couple of nights were better. I was also disappointed when we got there and told them we only needed one room, it had a king bed and two twins and we were a family of 5 with the 3 of which being small children. We obviously preferred to stay as a family and not split up. They would not refund me in anyway, even though we did need the 2nd room. Sometimes it is about doing what is right for the customer. Also, no complimentary waters to even brush your teeth in the rooms, would be a nice thing since you can’t drink the water.

The staff was excellent! The front desk was so helpful with luggage storage, calling cabs, giving directions and help/questions.

The only slight downside were the barking dogs in the middle of the night outside our second story room window. Very difficult to control, and very minor.

Signs everywhere about protecting the environment yet no purified water offered in the rooms and no water available to fill canteens. Styrofoam cups for tea. Bottled (plastic) water available for sale. No flexibility for late checkout with hotel basically empty.

Perfect stay. Hotel and employees are very nice

Clean and comfortable place, very nice and helpful staff. They offer you nice tea for the altotude sickness and are always there to help you if you need something. Closer to the airport and just 5 min drive from center so it’s still a good choice if you prefer quiet place. Would recommend for sure!