Great set up for families, appreciated the bunks instead of another big bed, easy location to get to.

No on site parking, there was a carpark across the road, but carrying everything over the road was not ideal.

no parking available had to pay for the parking, please mention about this in the website

the bunk bed was noisy, the kitchen did not have much utensils as it was advertised. parking was such a pain every morning and night and we have to pay for the parking

Used whilst working in Canberra - value for money and excellent location.

Close to the hospital

Nothing

I visited on Public holidays so parking was FREE....lucky me. The staff were great and helpful. The room was clean. In short, everything was great. However, The only thing my Kids missed was a Pool Facility.

It was clean and the bed was very comfortable.

There was nothing I didn’t like.

The night I attended I was on a low floor and they had a party in the restaurant 10pm and I still could not sleep because the party was so loud I had to be moved to a high floor at 10.30pm at night very disruptive and disappointed when they know they are having a large function low floors should be kept for those guests and other guests given high floors to not be disturbed. Also their was no room service available due to this function had I have been told this prompt to booking I would have stayed elsewhere disappointed when your paying too quality for your room to deal with this and although I was eventually moved being moved at 10.30pm at night is not acceptable more thought by management and better room placement for normal guests could have easily avoided all these disappointments won’t be staying again

No room service and no sleep due to excessive noise advertising ahead of a function would have avoided these disappointments and I could have stayed elsewhere not exceptable when travelling to not be able to sleep due to excessive noise

Convenient, clean, position.

Paid parking, won’t be back.

No problem with staff when adding additional 1 day stay in the same room.

No available parking for my car.

Room/bed

Price

Great location, great family room

Nothing

Location.

More towels - supply of hand towels would be an improvement

N/A

Nothing

I arrived at 12 pm but we didn’t get room to check in until 4 pm. I asked reception if they could offer me late checkout of 12 pm as I checked in late. They didn’t accommodate the request. Instead I paid for 12 pm check out

everything

On my arrival the front desk attendant was very welcoming ..I request if possible I book a room next to my niece,whom was previously checked in.The attendant was understanding and met my request cheerfully. Thank you for being so accommodating 👍👍

Room is spacious, nice facilities in the room.

The toiletries (shampoo, conditioner, body wash and lotion are not new, they were all used by previous resident). The lights in family room should be split between the bunk bed area and the main area.

Location, downstairs cafe.

The book in staff over the phone were abrupt and rude. However, the staff at reception and the cleaning staff were all very polite and friendly.

Car parking very expensive .

Location was great, rooms were spacious. We liked having a washing machine and small kitchen for our stay. Nice restaurant downstairs.

Beds could do with an upgrade, or the mattresses flipped. Water pipes made loud noise in the bathroom. Only public parking available across the road.

Location was good. Accessible and excellent service

Room was clean a friendly staff

easy to access. clean and good staff

water pipes a bit noisy in the morning