Stunning service Everything is PERFECT Best hotel company♥️ We choose Intercontinental everytime and never regret! You have amazing workers, keep going!

Wi-Fi was really weak, and this is the only disadvantage.

Room was perfect! Staff was very nice!

Nothing

breakfast and Spa

staffing, location and facilities.

the beds were very hard!

Everything about the stay was exceptional. One of our party needed extra care as she had a broken leg and the staff did absolutely everything in their power to make our stay as relaxing and carefree as possible. Could not recommend more. Will definitely be back!! It was like a 5 star second home for 6 nights. Loved it.

breakfast, the kindness of the staff, beautiful location,

Breakfast was 10 out of 10 Service was amazing best in the world

clean

convenience

Best location, super clean facilities world class service and the staffs are very helpful/

staffs are super Nices

Our room was stunning. Breakfast was amazing, so much choice. Staff were so willing to help and in abundance but most of the time things get lost in translation and as a result I saw a lot of wasted food and drink on incorrect orders including our own which is not good to see.

Wish the beach area was more comfortable and the gym had better AC. Would’ve been good if the restaurant was fully opened as advertised in the evening.

All staff are very nice and very polite, more than my expectations, that's worth for what we paid to stay. I think not many hotels have this type of staff, every staff was greeting us when we are walking through, that make us feel VIP. Breakfast and dinner were good, but seafood were not very fresh.

The toilet overflowed with water on the floor. The light was not on.

I like this hotel very much: helpful staff, spacious room, cleanness, delicious breakfast…

Wifi connection could be better

Internet speed too slow.

Inviting and accommodating staff!

the amenities are good, large spacious room and good location

laundry was a bit over price

outstanding service and facilitets

I liked the polite and attentive staff in the club lounge. They were able to take very good care of us in the lounge. They also ensured that we had a steady supply of nuts, fruit juices and took special care to prepare vegetarian food for us

I was disappointed by the behaviour of the manager of the fitness centre. They said that one of the members of my family could not wear specially designed closed sandals in the fitness centre in spite of being specifically told that this was due to plantar fascitis which precludes people from wearing closed sneakers or trainers due to ankle swelling. However, the manager was curt and very rude. Further when we complained in writing to the supervising management authority, they claimed it was due to "the health department's unannounced inspections" and seemed to also be as curt and passive aggressive in their communication with us. However, on two separate occasions, we spotted the gym staff themselves moving around barefeet in the gym. There was also no effort made by the higher management authority to make sure that we as club access high room tariff paying customers were appeased with any conciliatory gesture in spite of making our abject disappointment with the attitude of the fitness centre manager very clear to him. The breakfast buffet was not arranged in the club lounge on any of the first four mornings of our stay but only on the fifth morning (the date of our early morning checkout) it was arranged on the 18th floor club lounge. Unfortunately due to an early morning flight out of Nha Trang, we could not avail of this facility which should have been a given on all days of our stay. Further, we also spotted a table for four by the window being reserved every morning at the breakfast area on the 1st floor for just one person (possibly because they were friends with this higher management authority and they belonged to a particular race which is considered more privileged). Again, the higher management authorities clearly do not seem to provide the right direction to the obviously hard working, dedicated staff and lower management cadre of the club lounge and the hotel in general.

ambiance

nil.

servis, jídlo, poloha

Service was impeccable as well as the room and view.

Provide an ATM in the hotel.