The atmosphere, location, customer service.

There was a bit damp smell in my room due to poor ventilation. I let window to be open and it got better.

The beds were extremely comfortable - the best nights sleep I have ever had. The breakfast was delicious with homemade jam and fresh juice. Staff were very friendly. Location was perfect, right in the centre of miraflores.

Nothing

The hotel/hostel was located near the centre of Miraflores. It was close to the Kennedy square which meant close to the AirPort Express bus, ATMs, restaurants, etc. Staff speaks English

Due to an early departure we got a bagged breakfast, consisting of one muffin, a banana, a carton of juice and a granola bar. It was ok but we would have liked to get a piece of bread to feel filled till lunch.

beautiful plants, fantastic breakfast

terrific location in the center of Miraflores, yet quiet. beautiful garden and rooms, friendly staff.

the breakfast buffet was very basic, but I would not consider that a problem at all

Good breakfast in a very nice place

In our first room number 11 poor wifi connection

The hotel has a beautiful patio with flowers, plants and fountains. There are birds and it looks like a little oasis in the middle of the city. The place felt super safe and cozy. The staff members were very friendly and willing to help. Location is amazing. It's close to the ocean and also to all cool restaurants and cafes in Miraflores.

It was super cold (I went in October). It's generally cold in Miraflores in that season because of the ocean but this hotel has old windows and some of them you can't close at all (eg. the window in my bathroom). So I was sleeping in two layers of long sleeves and trousers. Also the toilet in my room was leaking (luckily just water) and they didn't know what the problem was so it wasn't fixed during my stay (but they said they will close the room and do proper investigation after I check out)

Great stuff, very kind and helpfull. Location is perfet!! And the most beautifull hotel i have ever been :)