Lovely garden and rooms, delicious meals and fantastic service.

Bedsheets, quilt not 100% comfortable to sleep in - needed washing. Taxi ordered for us charged three times normal price for journey to next accomodation, the driver citing he’d shown us around but this was hardly the case (2.5 hours to come to Hatton from the bungalow).

Quiet neighborhood, hot water:) helpful staff.

Upon arrival at the accommodation no one knew about us - confusion. Cold building (we were cold). Problems with preparing breakfast (confusion). !!! Card payment was not accepted (booking information - we accept cards) !!!

Anyway staff was excellent.they try to satisfied guest 100%. Bed is comfortable Tv is good Bathroom is good

No tea coffee maker in the room No view No water bottles in the room Hot water is there but one person can have bath just 15 min after that wait for another 15 min to heat water(they have geyser) Breakfast is good. Dinner is not bad. When we arrived the hotel they don't know they have a booking on that day.first impression is worst.

We had a very friendly welcome and were immediately reassured about the cleaning process that had been undertaken (as stay was at the start of the coronavirus crisis). UNBELIEVABLE traditional Sri Lankan dinner cooked for us by the hosts - catered to our dietary needs. Really unbelievably delicious.