The stuff tried their best to help.

Not a 5 starts experience, excepted more Room was not clean and well maintained The food was disappointing

Roof top deck, very clean hotel.

They kick you out from the pool on the dot at 6.

Always my favorite in Jerusalem. Great breakfast and an delightful aura every time you walk in to the building.

Location location location Service was great but room got a little bit outdated - i think it will need some repairs or upgrade Light system too complicated 🥹

The room, the breakfeast

The food in the dairy resturant

The towels are very big, lighting is better than many Israel hotels. The atmosphere is new looking and modern. Housekeeping answers and responds promptly. Adequate staff presence. Security is good.

The bathroom could have smelled fresher in the room. The lighting system is very complicated, almost causing us to call maintenance. The view was over an aluminum looking flat roof endlessly. The pool staff does not control the noise level of children and people were complaining alot but it did not stop nor were the parents told anything as we were not relaxed all the screaming in the pool with 7-8 very little kids splashing jumping yelling. We only came for the inside pool but they ruined it for us as far as relaxing. I remember last time to pool staff was not trained or firm enough for the guests needs to relax and have quiet time. The parents were on the sides not inside the pool and not paying any attention or caring the noise.

The decor and the food

No parking

Beautiful hotel in a great location- we walked everywhere. Absolutely love the rooftop pool. This was our second stay at the property and will return!

Service at the restaurants/bars is slow.