Food delicious

Not many activities and some of the scheduled activities never happened with no explanation or reschedule.

The food was fantastic. Staff were so friendly and helpful. Location and beach was perfect

location on a lovely beach not too far from airport

the music during the day was very loud maybe certain times if day could be a lot quieter

location & friendly staff

everything but the location and friendliness of the staff

it was amazing - paradise - and the all inclusive is very generous. we will be back!

better wi fi, that’s all

the fact that you couldn’t get chairs on the beach unless you get up very very early clean up of food and drink glasses around pool is very slow or nonexistence

The secluded beach meant that there was relatively low human traffic (as all beaches in the Caribbean are public)

Other sandals resorts have more restaurant options

clean, comfortable room. great views, excellent staff.

nothing. all was great.

The staff, entertainment, and food was great. Tenesha & Jennifer were delightful. There was another gentleman (Antonio or Tony) that served us at the main pool. He was very nice to us as well. We were disappointed that he was not going to be back at the pool the next day. We also appreciated the maids coming by twice a day to see if we needed anything. Makes me wonder if it was because of the type of room we were in (honeymoon suite)? We were thinking of reserving a cottage room next time. We hope to receive the same service. We also loved the singing to us goodbye. Very nice touch. We will definitely book at a Sandals on our next Caribbean trip. Probably Ochos Rios.

This may sound nit picky. But I did not like the need for reservations for the descent restaurants. We were barely able to squeeze in a time for us at Eleanors on our anniversary. We had to choose a very late dinner time from a cancelation they had. Thank God for Angel our Culinary Concierge. She helped us get in that evening. Also, it was very hard to get a hold of concierge at certain times when ordering room service. I understand it is sometimes busy but I had to call the desk several times before someone picked up the line.

The location was stunning and the food options were very good, staff we very friendly and helpful

The free WiFi is shockingly poor - You should not have to pay an additional fee to get an acceptable WiFI speed

We particularly enjoyed the watersports. The boat trips for snorkeling over the reefs were great! We particularly loved the boat captain Lennox on these trips, who is funny, friendly and professional. But all the guys were brilliant, thank you!

Good afternoon guys I am currently sat here on my final few hours before i return to the uk and wanted to take the time to highlight some exceptional service. We stayed in room 625 and i hope this helps to identify the individuals mentioned below. Me and my partner now fiance Maria have had an incredible time and the staff here to be some of the best in the world. I personally wanted to highlight some spacific individuals who have enhanced our stay here with a real attentive, impeccable customer service and above and beyond helpfulness to make this more than just a holiday but more an experience that has made Antigua feel like a home from home. All the staff we friendly, happy to help and always said hello. We loved it. Firstly, Antonio, i think he recently arrived from st kits himself, who was one of the waiters, was brilliant, always happy to help, has a real energy about himself, loved chatting with him, a real credit to himself and his family and the sandals group. I wish him every success in life because his hard working attitude deserves it. There was a other female waitress but i unfortunately forgot to take her name but she was nothing but brillaint in her own right. The female equivalent of antonio. Our waiter in elenors was great. Loved chatting, allowed us to try the special which tasted amazing. Selena on reception, was always happy to help and give some pointers with local tours and helped with me booking shirley heights. another exceptional member of staff. Hotdog guy kosie was brillaint, loved speaking with him and getting to know him, always happy always friendly, i made a point of saying goodbye to him. At the dive center, our dive instructor who assisted Maria in her certification is a credit to padi and to the sandals group. His name i think was Urantis but goes by poker. Patient, understanding, a real calming influance, incredibly knowledgable and equally important a great person.

the beach, gardens, it’s setting, diving and snorkelling

rooms are not great, noisy old air conditioning and fridge, food is not so good limited healthy options like vegetables and salads-disappointing

Breakfast was quite but sadly dinner was not.

EVERYTHING

The location was beautiful and the watersports were great.

The food was terrible and very hit and miss. The staff were not particularly friendly or helpful and the service was not very good. We were not given any information on what was available at the resort. The cleanliness was ok but the main buildings looked tired and shabby.

Beautiful well maintained resort with so much to do

Everything was amazing - the resort was absolutely stunning. The rooms were spacious and clean. Food and drinks exceeded all expectations. The beach was beautiful.

Cats…………

Awkward with booking of restaurants and couldn't get choices we wanted.... Sunbeds were uncomfortable on beach and scrum to get them. Too many pre assigned to butler suites. inconsistent service across restaurants Balcony was tiny

Helpful and friendly staff, choice of restaurants, top quality food, well organised resort, top location. Good entertainment. Very clean

The usual 7am fight for a sunbed at pool and beach. Butler booking system blocks out standard guests.

Breakfast was good, the rest of the restaurants were below par and half were closed. Room was big and clean apart from ants all around the bar TV area. Pool area nice but constant interruptions from staff trying to sell one thing or another ruined it, the staff were all pleasant and only doing their job so this is a management decision to try and squeeze as much cash as possible from customers. When you pay $550 per night you'd think they would be happy with that! And when other guess strike up a conversation with the problems on resort you know it's not just you.

Half the restaurants were closed, items on menu not available, all inclusive but had to ask multiple times for basics, wifi useless unless you pay to upgrade. Constantly pestered by staff for spa, photo and vacation upgrades, one day they had market stalls around the pool trying to sell more items. I went to relax and this was the most un-relaxing vacation I have ever had. I hired a jeep to escape during the day, not good when you pay top dollar on a resort.