Very comfortable

The staff had poor language skills Unlike how they are advertised On my first night we maybe slept for two hours because the air conditioning was broken and stuck on a very hot temperature There was no attempt to make this better or an offer of a partial refund It is not acceptable They failed to communicate payments to me an an effective way I think they still owe me money but it is impossible because their English is not good enough and neither is my chinese If this was a cheap hotel I would understand but it is very expensive