Modern and reasonably sized room

Expensive for what was described as a junior suite - was really just a larger room

The location was perfect. The room was very modern, to our expectation. The staff were very friendly. We enjoyed nice food at the different hotel restaurants.

It was our 2nd visit to the hotel and we were a bit disappointed with the breakfast.

Was just trying the brand

Had so many problems

Comodidade

Location was good Staff were all so friendly and helpful Nice free still and sparkling water fountain

Rooms a little cramped, especially bathroom. No shower cap or body lotion and didn’t replenish the tea or coffee daily. Also disorganised with the cleaning

Location clean and friendly staff

Marginal breakfast

Perfekte Lage um Kapstadt zu besichtigen, direkt an der Waterfront. Wir hatten einen super Blick auf den Industriehafen, Signal Hill, Lions Head und sogar den Tafelberg konnte man sehen. Der Hop on Hop Off Bus fährt direkt daran vorbei mit einer Haltestelle (nur die rote Route!). Wir würden wieder kommen :)! Parkhaus direkt dabei, war zwar innen schlecht ausgeschildert, aber ein Mitarbeiter im Parkhaus hatte gefragt wo wir hinwollen und hat uns mit dem Rad bis zum Parkplatz begleitet. (er gehört wohl zum Parkhaus, weil das Problem bekannt ist)

Fenster waren nicht zu öffnen. Beim Load Shedding (das man ansonsten nicht gemerkt hat), ging durch den zwar sehr kurzen Stromausfall die Klimaanlage nachts volle Stärke an.

Great and safe location,friendly and helpfull staff.

Location is convenient.

The blinds in our room was not working. We communicated with reception but nobody communicated back to us. We stayed for 4 nights on the last night just before bedtime someone knocked on our door to check if we’ve moved… flabbergasted. Zero communication. Needless to say very disappointed. I’ve emailed the hotel and I’ve had no response from them.

Great location with beautifull views of the waterfront and mountain. Well apointed room with beautifull views.

No complaints.

I loved the cheerful, helpfull staff, particularly Keegan at front desk. I'm oldish and this place is very cool but l was made welcome and Keegan went out of his way!

The supper was not good and the variety of drinks also not up to standard

No smoking rooms available

Excellent location, absolutely spotless & very friendly staff.

Welcome drinks at check -in. Staff made us feel welcome

Loved everything

Nice staff, great breakfast buffet (especially the banana bread), clean rooms nice view.

great location, safe and clean

The room was lovely (despite some weird design features - like the legs of the table sticking out which resulted in a few stubbed toes) and the view of Table Mountain was fantastic. The location is right on the waterfront which is great for bars, restaurants and tourist attractions. Easy access to other areas of Cape Town. Staff were lovely and breakfast was really good.

Really just the table legs!! The style of the hotel is a bit 'upmarket hostel' but it's a lovely place.

What happened to the Nespresso coffee machine?

Friendly & helpful staff. Great location.

Proximity to V&A. Breakfasts

Service

Service I booked online at booking.com for bed and breakfast. At the accommodation, they advised that breakfast wasn't included. On the day of check-out, I requested a porter, eventually had to carry my own luggage out, as no one came through to assist. When I got to reception, they advised that I called the wrong extension, so they were not aware. There are no proper directory lists at the room. These type of services need to be more clear. They were out of hot chocolate. Its a cold season, they were meant to stock up.