Tutto stupendo

Nulla da segnalare, tutto al top

When we arrived at the hotel, they gave us a room that was unclean. We waited for more than an hour to get a new room, and there was no apology for the inconvenience. As a result, we missed our reservation for dinner at the restaurant. Moreover, the reception desk didn't function properly. The only positive aspect was the food in the hotel restaurant. Other than that, there was nothing good about it. I do not recommend staying here! Please choose another hotel. This place does not deserve a 5-star rating!!!!

Location, facilities

The service and staff didn’t seem that well trained. Very disappointed with Maymanta hostess & waitressing staff , we were so looking forward to the food but experience was not good

We loved the different zones to cater for all groups

Service was slightly disappointing as my daughters booked balloons, champagne and cake for arrival which did not appear - just a message on the mirror. When they asked for it to be delivered again before dinner it again didn’t arrive and was eventually delivered to their room without time to enjoy it together on our balcony.

Friendly personell

THE ROOM 221 - On arrival the room smelled very bad, a bit like cat urine.This can just be me and my wife not liking the smell of the cleaning products, but still very unpleasant - There was a obvious and big stain on the bed spread. See photo. This is unaccaptable to us for a 5-star hotel - The airconditiong was not working on arrival in the room. I called the reception who needed to reset the panel, after which it worked - But during my call with reception on the airconditiong, I also mentioned that some buttons on the panels were coming loose. Maintenance would come to fix, but they never did. One of these panels, the one with the one the buttons completely off, was next to the bed. I don't know if this can cause a shock by touching this open panel, but I didn't like to sleep next to it and having to reach for it in the dark to turn on the lights. See photos for panels with missing/loose buttons. - The lights in the bathroom were not working (see photo) - The hair dryer in the bathroom wasn't working correctly (no hot air, only cold) - The shower had little pressure and didn't provide hot water in the morning. And the water wasn't running away as fast as needed, leading to us showering in 30 cm's of showerwater in the tub. - The TV was not connected to internet, so could not be used to watch streaming services like Netflix (I tried to use the Chromecast function, but that doesn;t work either) - Not a malfunction, just something that bothered me; there is no space in the bathroom to leave your stuff. I had to balance my toiletry bag on the edge of the sink and my wife had no space to put hers. THE RESTAURANT MAYMANTA - I ordered a final digestive drink after dinner, but never received it. I mentioned we were waiting for it, but didn't want it anymore as we wanted to go to bed. The waiters apologised, but in the end the drink was still on the bill and I had to ask them to correct it. Unaccaptable for any restaurant.

Overall it was fine. Staff was friendly

Its dated. Value for money is low

The roof top

The staff on reception where not helpful or friendly. The floor tiles where uneven round pool and in restaurant, making me to trip over. Breakfast poor and not enough staff to cater for the amount of guests. Had a suite and no full length mirror

Very comfortable and nice property with amazing spa facilities, beautiful restaurant on the top of building with overview of marina! Definitely recommended :) staff very helpful and friendly - really appreciated all attentiveness!

Na

The room was extremely well appointed. The view was overlooking the main pool and the garden. Breakfast can only be described as a "feast". So much choice. The spa and gym, in my opinion, where absolutely amazing for a hotel. The spa was like going to a health farm facility in the UK.

No complaints!

☹️

Food, staff, drinks

The staff was kind, friendly and ready to assist. The view from the roof top restaurant is spectacular

The bathroom amenities was given just once for a stay of three days. They were brought after calling to the house keeper department as there were nothing of the arrival day..

Everything was fantastic, from the facilities to the staff. The SPA is also excellent underneath the main pool however the main highlight is definetly the roof terrace bar and pools

Nothing

Great location. Everything from the rooms, cleanliness, breakfast were excellent. The staff were very friendly, professional and helpful. Will definitely stay at Aquas De Ibiza hotel again the next time we holiday in Santa Eulalia.

There was nothing not to like.

very clean, well located and a great gym. Loved the kids room and the view from the top floor bar.

the scrambled eggs and coffee weren't good but the rest of the breakfast was fantastic.

Spa pool the place is amazing

N/a