Die Lage ist ausgezeichnet für einen Städtetrip

In der Nacht war es ziemlich laut durch die Straße gleich unter dem Zimmer Die Klospülung hat nicht richtig funktioniert

Più volte ho alloggiato presso la catena Mercure. Lo standard è sempre di buon livello

La colazione eccellente e abbondante,personale molto gentile, posizione eccellente per visitare Il centro di Palermo a piedi

Toglierei tutte le piante finte...

Posizione

Al check-out ho avuto la sorpresa di vedermi addebitare una cifra ben superiore a quanto pattuito. Purtroppo al momento del check-in ho firmato un foglio in cui è stato ambiguamente riportato il prezzo della nuova camera assegnata che in fattura è stato aggiunto al prezzo della stanza originariamente prenotata. In pratica ho pagato circa l'80% in più.

Location and staff was responsive when I asked for an air freshener for the foul smell in the room

Everything else - it smelled like sewage everywhere but the shower was worse. There was mold in the shower. They couldn’t turn on the air because it was winter so it was very warm in the room and the only way we could ventilate it was by opening the balcony door. It was absolutely disgusting and no one should stay here. I left after one night and went to a different hotel.

KONUM VE KAHVALTI GÜZELDİ .ODA BÜYÜKTÜ

ANCAK CHECK-OUT 10.30DA İDİ. KAHVALTI İSE 10.00 DA BİTİYORDU. 10.30 ÇOK ERKEN DEDİK.AVRUPA STANDARTLARINA GÖRE OTELLERDE CHK OUT 12.00 DE YAPILIYOR . HATTA PALERMO DA DİĞER MERKUR OTELİNİN CHK OUT SAATİNİ KONTROL EDİP RESEPSİYONA GÖSTERDİK İTİRAZ ETTİK .ZAR ZOR 12 YE KADAR KALMAMIZA İZİN VERDİLER . KESİNLİKLE CHK OUT SAATİNİ REVİZE ETMELİLER .

Прекрасное расположение,все очень чисто и аккуратно,рекомендую.

Non c'è niente che non mi è piaciuto.

Todo, personal, servicios, ubicación... volveríamos sin dudarlo

Nada

Location and clean

Rooms are fine but could use a little face lift

The room was nice and clean, the staff was helpful and positive, breakfast was delicious.

The noise in the cafeteria

The location of the hotel near by the city centre

Hotel room wasn’t in the same building, it was in the building across the street. The room we requested was a queen bed and when we got in the room it was two single bed. They kindly offered a drink while they were fixing the issue. The edge of the shower were broken, while taking a shower the bathroom got all floor wet. Also the the bathroom door got issues and it got broken. They fixed in the day. The staff wasn’t pleasant, kinda appeared judgy (gay couple). The interns of the room were very modern. Breakfast isn’t included, but it’s very generous and good.

- The location is centered so you can visite Palermo easily. - The hotel is clean. - The staff was amazing and always smiling. The staff was very helpful and available to answer any query.

Laundry, this kind of hotel needs a laundry service at the hotel and not an external. However, it takes 1 day to get the cloths cleaned from the external service provider.

Clean and convenient location

Staying in 1st floor - could hear loud banging and movement below very early in the morning

Clean

Lovely hotel with large comfortable room, the bathroom was also lovely and spacious. Staff provided great recommendations for food and were very helpful about parking.

Excellent location and great staff

Seemed like I didn't get a room as good as my other travel companions because I was traveling solo.

Acoustic, bad Acoustic. You can ear everything from all around.

Great location

Standard chain-hotel, nothing wrong, nothing too special. The location is good, central and easy to reach. All main attactions are walking distance.

Worn off, breakfast fairly basic and chaotic.

Everything Perfect, and Giulia was a great host in the reception, she knew Spanish and English very well.