the rooms are spacious, the bed is comfortable and large, the bedding is nice and clean, the bathroom is spacious and clean, lots of towels and cosmetics, safe parking, excellent location, excellent and varied breakfast. everything is as in the pictures and description, even better.

Nothing

Nice staff Parking availability

dust in the room clothes and shoes of previous customers in the room poor breakfast

Location is perfect! Just in the center. Many nice restaurants and shops nearby. There are 2 elevators at the hotel, so we never had to wait. That was very convenient.

The Garage, parking space was a nightmare! The rooms were very dark.

We were treated so well that we felt like family. The staff and room were incredible and we would definitely stay here again. Coming back to a clean room and nice staff after a long day was so great!

Nothing

the location is fabulous, the breakfast is adequate

the property is very dark and needs modernising

Everything was fine. Breakfast was ok, staff were ok, Room was large enough.

Central location, large room, comfortable.

Rather plain, breakfast not very inspiring.

The location of the hotel was excellent. Very centrally located and close to all attractions. Also, the staff was very polite and willing to help with everything.

Breakfast needs improvement. The choices were relatively few but tasty and more care is needed to ensure that the food is not exposed without some protection from the atmosphere and what it contains.

The location is brilliant. If you're looking for a place to just lay your head down it's not bad

Staff wasn't very friendly. The hotel is in desperate need of a bit of renewal. In the room the paint is literally peeling off the wall, shower is discolored so much that it seems filthy and hallway carpets are so stained they look like they've never been cleaned.

Location and comfortable bed

Staff were extremely rude on arrival and on departure of the hotel. On arrival we weren’t greeted well at all, in fact the receptionist just stared at us and eventually said “passports” On departure we weren’t asked how our stay was and were in fact asked for payment for our stay which was already paid for. No apology after this great error on their behalf. Don’t expect a good sleep in this hotel. Walls are paper thin and floors are tiled which means you hear absolutely every footstep,suitcase and television. Decor and condition of the room was very very tired, cracked tiles, damaged shower head, broken shower tray, floors not swept once throughout the stay Really disappointing stay Palermo however was an awesome place to visit and I won’t let this poor hotel spoil that.

Staff is very friendly and always smiling. The room was much better than I expected. Clean, larger bed and comfortable. The breakfast was just what one expects from a three star hotel, some salt and sweet options. A calm street and walking distance everywhere. Big plus for the parking hotel offered.

Location

Everything in the hotel. If you are a business traveller, stay away.

Location is good and close to the turistic attactions.

The room was totally different that I have booked. Do not trust in pictures.

great location. A little basic, but had all amenities we needed.

we didn’t have any view from our room. Breakfast could use more variety. Coffee was great.